You already know how to communicate.
You listen well. You ask thoughtful questions.
And yet, there are moments when conversations stall, resistance appears, or alignment slips through your fingers.
This course addresses that gap.
The problem is rarely a lack of skill. It is a lack of clarity about what truly drives human behaviour. Words are only the surface. Values are the engine beneath them.
The Art of Values Elicitation for Coaches and Leaders lets you uncover what genuinely matters to people, ethically, accurately, and in real time.
Professional coaches, mentors, and facilitators
Team leaders and middle managers
HR business partners and people development specialists
Learning and development practitioners
Regularly navigate motivation, resistance, or performance conversations
Sense that something important is happening beneath surface dialogue
Value professionalism, ethics, and practical application
Prefer structured frameworks you can use immediately
You hear what people say, but struggle to identify what they truly value
You sense misalignment or resistance without knowing its source
You cannot reliably link language to behaviour and outcomes
You encounter value based conflict and feel unsure how to handle it with grace
You adapt your communication style, yet it still does not land
These challenges persist because most conversations operate at the level of content, not values.
What values are, and what they are not
How values shape language, perception, and behaviour
How to listen beyond words for emotional emphasis and patterns
How to ask clean, non leading questions
How to test, refine, and rank values using behavioural evidence
How to translate values into action, motivation, and performance
You will be introduced to the purpose of the course, the challenges it addresses, and the mindset required for ethical and effective values work.
You will understand what values truly are, how they function as hierarchies of importance, and how they drive perception, language, and behaviour in everyday professional contexts.
You will learn to:
* Distinguish values from beliefs, morals, and personality traits
* Recognise values as practical tools rather than abstract ideas
* Identify value signals in real conversations
You will develop the ability to hear values as they reveal themselves through word choice, repetition, emotional charge, and emphasis.
You will learn to:
* Identify linguistic indicators of values
* Listen beyond surface content
* Recognise recurring value patterns
* Clarify meaning without leading or projecting
You will apply a clear, ethical framework for eliciting values with professionalism and care.
You will learn to:
* Establish consent and psychological safety
* Ask clean, non leading values questions
* Test and refine values collaboratively
* Rank values using behavioural evidence
You will connect values to action, motivation, performance, and relationships.
You will learn to:
* Translate values into observable behaviours
* Understand motivation and resistance through values
* Reframe tasks to align with what matters most
You will consolidate your learning, reflect on your progress, and receive guidance on applying this skill in real conversations with confidence.
A repeatable values elicitation framework
Sharpened listening and questioning skills
Increased trust and alignment in conversations
Greater professional credibility
Calm confidence rooted in structure and ethics