Frequently Asked Questions

Q: How long does delivery take?
A: Zulzi aims to deliver all orders within 60 minutes of checkout.

Q: Where is Zulzi available?
A: Zulzi currently operates in major South African cities, including Johannesburg, Pretoria, and Cape Town.

Q: What types of products can I order?
A: You can order groceries, pharmacy essentials, and liquor directly through the Zulzi app.

Q: How do I pay for my order?
A: Payments can be made securely using debit cards, credit cards, or digital wallets.

Can I track my order?
A: Yes, the app allows you to track your courier in real-time until delivery.

Q: What if an item is missing or damaged?
A: You can report issues through the app or contact support, and our team will resolve it promptly.

Q: What are Zulzi’s delivery hours?

A: Delivery is available seven days a week during store operating hours.

Q: Does Zulzi deliver fresh produce?

A: Yes, Zulzi partners with trusted retailers to provide fresh and high-quality groceries.