When you place a commission with me, you agree to the following terms: 

General Terms

• Prices are subject to change based on demand.

• I have the right to reject any order for any reason.

Payment

• The currency accepted is Robux & USD, and it can be paid through Robux, PayPal (friends & family), or Cash App (18+).

• Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.

• Don't send me any payment before I have agreed to give you a slot and requested that you send me the payment.

Process & Delivery

• The time it takes to finish your commission varies from 4 days to 3 weeks, depending on factors such as my mental health, the complexity of the commissioned piece, other work, seasonal conditions, etc.

• Once the piece is finished, you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product. Depending on where you live, we can arrange to print your artwork. Just ask :)

Revisions

• You get 5 free revisions of changes on the commissioned piece included in the price.

• A fee will be added if you want something changed on the final drawing—unless a misunderstanding from my side has been made.

• If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.

• If your reference is unclear to start with, changes will come at an extra charge.

Copyright & Usage

I, Simone Marie (the artist):

• I reserve the right to cancel and refund the order at any time for any reason.

• I retain all copyrights over the commissioned artwork.

• I will NOT claim the intellectual property (IP) of the commissioned artwork (your characters are still yours, etc.)

• I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.

• I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.

You (the customer/commissioner):

• You may upload the commissioned artwork to any website and social channel.

• You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD services, making prints for selling, etc.)

• You may NOT alter the commissioned artwork without my (the artist's) consent.

• You MAY be allowed to sell the artwork if it is a part of an adoptable. Please discuss this with me (the artist) prior to paying for the artwork, though.

• You retain the rights to the intellectual property (IP).

• You may NOT use the commissioned artwork for commercial purposes.

The following is considered copyright infringement:

• Reproducing/using the copyrighted artwork commercially means making money off it in any way not excluded from these terms.

• Claiming the artwork as your own

• Altering the artwork without my consent

• In some cases, the commercial rights to the image may be purchased

Cancellation & Refund Policy

• The buyer is not allowed a refund once I start working on the commission.

• If, for any reason, I am unable to start your commission, you will receive a full refund.

• If you cancel your order before I start it, you can get a full refund.

• The kill fee for cancelling the commission after work has begun is 50% of the commission's price. The client then receives the work as is.

• If the buyer wishes to cancel the commission after the work has started, the buyer can be issued a refund but agrees to pay the kill fee.

Paypal Specific

If you are getting a refund, do not request a PayPal chargeback. I will transfer the money back to you myself. If you request a PayPal chargeback at any point when you were not allowed to ask for a refund, you will lose all aforementioned rights to the commissioned piece, and I will have the full right to profit further from it in any way. I will decline the chargeback and supply PayPal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted from commissioning me again.

REFUND POLICY

• If I have not started, I can refund you 70% of the original shirt cost. I do not compensate for the 30% ROBLOX tax.

• If I have started, I do not provide refunds.

• Once I have finished your commission, I do not provide refunds. 

CONTACT

If you have any questions, comments, or concerns, you can contact me here: dannytheeprincess07@gmail.com