ⓘ FAQs

1. Browse the Featured Collection section on the Gallery page. The Featured Collection is a collection of 10 limited-edition award-winning artworks.

2. Select a photograph from the Featured Collection by clicking on the thumbnail to view the image details, pricing info etc.  

3. After choosing Print Type and Size, click on “Add to Bag” to add the item to the Shopping Basket.

4. You can change quantity and add as many artworks as you want from the Featured Collection to the Shopping Basket.

Note: You cannot view/ add artworks from Other Collections into the Shopping Basket. Please see next FAQ on how to Place Order for artwork from Other Collections.

5. After adding artworks of your choice from the Featured Collection, click on “Go to Checkout” to proceed with checkout.

6. At the end of checkout, click on “Place Order” to place the order.

Note: You pay nothing during Checkout. We will contact you to initiate Payment for you Order. 

7. Once the order has been placed, we will contact you as soon as possible, to confirm details and initiate payment. 

8. Once Payment is received, we will go ahead with Order fulfillment and Shipping. 

• India deliveries will reach you in ~ 7-15 working days from the date of receiving payment. 

• For local pickup, orders will be ready in ~ 3-7 working days from the date of receiving payment. 

• Currently we do not ship to international locations. But do reach out to us, we can try to work out some options. 

Watch out for our emails. 

* Covid lockdowns and restrictions may affect print and delivery services.

1. Browse the Other Collections section on the Gallery page. The Other Collections section is at the bottom of the Gallery page.

2. Select a photograph from the Other Collections by clicking on the thumbnail to view the image details, pricing info etc.  

3. You can order for an artwork, by clicking on “Örder Now’ and filling details in the subsequent Order form.

Note:

a. You will have to create separate orders if you'd like to order multiple print types and/ or multiple artworks.

b. To buy artworks from the Featured Collections, use the Shopping Basket as outlined in above FAQ.

4. Once you submit the Order form, we will contact you as soon as possible, to confirm order details and initiate payment. 

Note: You pay nothing while placing Order. We will contact you to initiate Payment for you Order. 

5. Once Payment is received, we will go ahead with Order fulfillment and Shipping. 

• India deliveries will reach you in ~ 7-15 working days from the date of receiving payment. 

• For local pickup, orders will be ready in ~ 3-7 working days from the date of receiving payment. 

• Currently we do not ship to international locations. But do reach out to us, we can try to work out some options. 

Keep an eye out, for our emails. 

* Covid lockdowns and restrictions may affect print and delivery services.

Unlike regular photo prints or commercial prints, Fine Art Prints/ Artworks are professional photographs printed on very high quality media using non-toxic pigment inks. The UV-resistant pigment inks used in printing these artworks provide a stunning colour rendition. Unlike commercial prints, archival prints last several decades without fading or fraying.

The Artworks can be used as indoor décor in homes, office spaces, restaurants and art galleries (but not limited to these). These artworks are also an excellent choice of gift, to gift your colleagues, clients, family, friends and dear ones.

Here are few trending ideas:

• Make the walls of your home, office, library, clinic an elite wall, a wall of fame.

• Create unique ambience and vibe in restaurants, restobars, pubs and cafes. 

• Art Galleries and art community exhibitions.

• Donate to charities, orphanages, old age homes and other social causes. 

• Catch up with the trend of gifting framed prints/ canvases for special occasions to family and friends.

• Artwork as gifts to business clients, partners, employees and colleagues

If you are looking to donate to charities and other social causes and on the lookout for discounts, please contact us.

The paper and canvas prints that we offer have a matte/ textured finish. Glossy prints reflect light and produce glare, which tends to distract a viewer. It is also a matter of personal preference when it comes to finish. Lustre or pearl finish is an in-between choice. While this finish is not part of our standard offering, if you are keen to opt for it, we will be able to customize, charges for which need to be worked out based on image size and paper choice.

Yes. You can opt for prints in smaller or larger size other than what is offered on the website. We will confirm whether for a particular image, custom print size is possible or not. If possible, difference in cost will be applicable. For certain sizes, there maybe wastage of paper while printing. Cost in such cases may be marginally higher.

Note: Some prints are available only on certain materials and (or) only in certain sizes. This is simply an artistic decision if a photograph is best suited, for example, on canvas or fine paper, etc. 

• Yes. If you would like to print a size different from choices available in the menu, or would like to try a different type of paper; or a different frame, we would be happy to customise. A difference in cost as per the choice of paper, size and frame will be applicable.

• Such customization and payment is outside the scope of this website and will be handled separately.

No. There are no extra customisation charges. But a difference in cost as per the choice of paper, size and frame may be applicable.

YES!
You can definitely buy our Artwork. The Currency used across the website is Indian Rupees and you can use that as a price indicator. Currency conversion (at prevalent exchange rate) would be done to your equivalent currency and communicated to you, when we contact you for offline payment. A nominal conversion fee will apply. 

BUT, the catch is, we currently do not ship to International locations. But do contact us, we can try to work out some option so that the Artwork reaches you. 

Currently we do not ship to international locations. Kindly reach out to us for options. 

Copyright for the photographs is retained by the original creator, Ruben Alexander.  All Rights Reserved.  Copyright does not transfer to buyers or collectors.   

• Every monitor displays colours differently. Over time, monitors may also develop a colour “tint” not easily noticed by the eye. Some monitors may have a “warm” look, while others may have a “cool” look, thus changing the way a lay user perceives colours while viewing different screens. Another factor to consider is the brightness of the monitor. While monitors are backlit, prints reflect light that fall on them. There will be a difference between the brightness of a print and the brightness of a monitor.

• Professional photographers calibrate their monitors to display the actual colours captured by the camera. Print professionals also calibrate both their monitors and printers, to ensure that the true colours in digital images are consistently and accurately reproduced on print. Fine Art Prints - which combine high quality paper and pigment inks – can reproduce many more colours than regular photo prints.

We want our customers to feel happy about the products they purchase. However under certain conditions, we offer cancellation and refund options. Please read T&Cs.

• Fine Art Prints are for indoor display only. Keep away from direct sunlight and humidity.

• Do not stack prints one on another. 

• Do not use cloth, water or cleaning agents on the Prints. Use clean soft brush/ micro-fiber duster to dust the surface. 

• Do not cover prints on canvas with glass.

• Avoid touching Prints directly. Use cloth gloves while handling the Prints to avoid fingerprints. 

• Read detailed care instructions in the Know about Fine Art Prints. 🔔 

We will be happy to provide the following services at no additional cost -

• 1. We can help you shortlist suitable images based on the theme of your room or interiors.

  2. Help you visualize shortlisted artworks in your room. You can provide an image of your wall, using which I can send images showing how the artwork would look on it.

  3. Help you visualize shortlisted images as a collage in your room.

  4. Customize prints based on paper size and type.

We use loads of bubble wrap and cardboard for packaging the Artworks!

Proper packaging does more than ensure that your items arrive unbroken. It ensures that you can transport them safely. But, wherever possible, we will reuse cardboard and bubble wrap from other consignments.

♻ Do your bit for the environment!

Tips to Reuse and Recycle Bubble Wrap and Cardboard

You can either reuse or recycle bubble wrap, and there are many ways to do that. Below is a list of options for recycling and reusing bubble wraps. 

• Reuse for Storage

• Reuse for Insulation

• Reuse for packaging other goods/ consignments

• Reuse for DIY projects

• Recycle via Grocery store drop-offs

• Recycle Bubble wraps via Specialized recyclers

🌱  🌲  🌳

• Damage of Package during Shipping

  • Important: If your artwork arrives and the box is damaged, please contact us immediately. Do not open the damaged package until you PHOTOGRAPH THE DAMGED PACKAGE. You may open the package to check on the artwork. If the artwork is damaged, please photograph the damaged artwork as well.

• You can find other photographs on my Flickr page, Facebook Page and Instagram. 

• Please write to us, if you are interested in my photographs in the form of other products like calendars, jigsaw puzzles, postcards etc.

• Please write to us, if you are interested in my photographs from other social media platforms, which are not part of the Featured Gallery on this website.

• Subscribe to our newsletter, for the latest news, newest artwork releases, events, and specials.