Vele Wenze Holdings Group - Terms & Conditions

Effective Date:  19 MAY 2026
Last Updated: MAY 2026

1. Introduction

Welcome to Vele Wenze Holdings Group (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of our platforms, services, products, and digital ecosystem, including but not limited to:

• Vele Wenze TV

• Productions SA

• Marketing Agency

• Creative Studio

• Elite Club

• Websites, mobile platforms, and digital services

By accessing, using, or purchasing from any Vele Wenze platform or service, you agree to be legally bound by these Terms. If you do not agree, you must discontinue use immediately.

2. Eligibility

You must be at least 18 years old or have legal parental/guardian consent to use our services. By using our platforms, you confirm that:

• You have the legal capacity to enter into agreements

• All information you provide is accurate and current

• You will comply with all applicable laws and regulations

3. Scope of Services

Vele Wenze Holdings Group provides a fully integrated entertainment and media ecosystem, including:

• Digital content (video, music, media assets)

• Creative production services

• Marketing and branding services

• Membership-based platforms (Elite Club)

• Streaming, downloads, and digital distribution

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

4. User Accounts

To access certain features, users may be required to create an account.

You agree to:

• Maintain the confidentiality of your login credentials

• Accept responsibility for all activities under your account

• Notify us immediately of unauthorized access

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Payments and Transactions

5.1 Pricing

All prices are listed in applicable currency and may be subject to change without notice.

5.2 Payment Terms

• Payments must be made in full before access to paid content or services

• We use secure third-party payment processors

• You agree to provide accurate billing information

5.3 Refund Policy

• Digital products are non-refundable once accessed or downloaded

• Service-based refunds are evaluated on a case-by-case basis

• Subscription services (e.g., Elite Club) are billed per cycle and are non-refundable once active

6. Intellectual Property Rights

All content, including but not limited to:

• Videos, music, graphics, branding

• Scripts, designs, digital products

• Platform technology and systems

are the exclusive property of Vele Wenze Holdings Group or its licensors.

Restrictions:

You may NOT:

• Copy, reproduce, or redistribute content without permission

• Resell or commercially exploit any content

• Modify or create derivative works without authorization

Violation of intellectual property rights may result in legal action.

7. Content Usage License

When you purchase or access content, you are granted a limited, non-exclusive, non-transferable license for personal or agreed commercial use (if specified).

This license does NOT grant ownership.

8. User-Generated Content

If you submit content (e.g., comments, media, ideas):

• You grant Vele Wenze a worldwide, royalty-free license to use, reproduce, and distribute it

• You confirm that you own or have rights to the content

• We reserve the right to remove content at our discretion

9. Prohibited Conduct

Users agree NOT to:

• Violate any laws or regulations

• Upload harmful, abusive, or illegal content

• Attempt to hack, disrupt, or exploit our systems

• Use platforms for fraudulent or unauthorized purposes

• Infringe on intellectual property rights

Violation may result in account suspension, termination, and legal action.

10. Elite Club Membership Terms

Elite Club is a premium subscription service.

Membership Includes:

• Exclusive content access

• Early releases

• Premium experiences and features

Conditions:

• Membership fees are billed on a recurring basis

• Access is revoked upon cancellation or non-payment

• Benefits may change as the platform evolves

11. Third-Party Services

Our platforms may integrate with third-party services (e.g., payment gateways, hosting providers).

We are not responsible for:

• Third-party service interruptions

• External policies or data handling practices

Users are encouraged to review third-party terms separately.

12. Data Protection and Privacy

We are committed to protecting user data in compliance with applicable data protection laws.

By using our services, you agree to:

• The collection and use of your data

• Receiving service-related communications

(Refer to our Privacy Policy for detailed information.)

13. Limitation of Liability

To the maximum extent permitted by law, Vele Wenze Holdings Group shall not be liable for:

• Indirect, incidental, or consequential damages

• Loss of data, revenue, or profits

• Service interruptions or technical issues

All services are provided “as is” without warranties of any kind.

14. Indemnification

You agree to indemnify and hold harmless Vele Wenze Holdings Group, its directors, employees, and affiliates from any claims, damages, or liabilities arising from:

• Your use of the platform

• Violation of these Terms

• Infringement of third-party rights

15. Termination

We reserve the right to:

• Suspend or terminate access without notice

• Remove content or accounts that violate these Terms

Upon termination:

• All licenses granted to you will cease

• You must stop using all services immediately

16. Changes to Terms

We may update these Terms at any time.

• Changes will be posted on our platform

• Continued use after updates constitutes acceptance

17. Governing Law

These Terms are governed by the laws of South Africa.

Any disputes shall be resolved in the appropriate courts within South Africa.

18. Dispute Resolution

In the event of a dispute:

1. Parties agree to attempt informal resolution first

2. If unresolved, disputes may proceed to mediation or legal proceedings

19. Force Majeure

We are not liable for failure or delay in performance due to events beyond our control, including:

• Natural disasters

• Internet outages

• Government actions

• Technical failures

20. Entire Agreement

These Terms constitute the entire agreement between you and Vele Wenze Holdings Group and supersede all prior agreements.

21. Contact Information

For inquiries, support, or legal matters:

Vele Wenze Holdings Group
Email: velewenzegroup@gmail.com
Phone: +2765 591 6501
Address: Khayelitsha, Cape Town, 7784

Final Statement

By using Vele Wenze Holdings Group’s platforms and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.