We are a UK based online store with Barbadian a background.  Just 2 besties living the life..

Our suppliers/shippers are in Basildon, Essex, United Kingdom. 

Our marketing team from Barbados.

Payment options are BANK TRANSFERS or PayPal ONLY

All prices on our website are quoted in GBP or British pounds sterling for our online store. 

All delivery or shipping fees are in line with current stadard rates and will be quoted as such.

Take note: A flat handling fee of £5.99 is payable.

All delivery or shipping takes the standard time as provided by the couriers.

Take note: Handling is approx. 3 - 7 business days

DM on Instagram  or Facebook or email thetagshop.vip@gmail.com for UK orders.

Returns & Exchanges Policy – The TAG Shop UK

At The TAG Shop UK, we strive to ensure a smooth shopping experience. However, we understand that returns and exchanges may sometimes be necessary.

Returns & Exchanges

✔️ Returns: Accepted for both defective and non-defective products
✔️ Exchanges: Available for eligible products

Product Condition

✔️ Only new and unused items are eligible for return or exchange

Return & Exchange Window

✔️ 28 days from the date of purchase

Return & Exchange Method

✔️ Return Location: Return Address 

Restocking Fees

✔️ A 25% restocking fee applies to non-defective product returns

Refund Processing Time

✔️ 7 business days after approval

Important Notes

🔹 Please choose your products carefully before purchase.
🔹 In the unlikely event that you receive a defective or damaged item, please contact our team as soon as possible with your order number or name.
🔹 Photo or video proof may be required for defective item claims.

📩 For assistance, DM us or email thetagshop.vip@gmail.com

Personal Data

We use an online store management system for our orders and we ask that you DO NOT place any Debit or Credit Cards or other such information into the system when placing an order. Our payments are PayPal or bank transfer ONLY . If  any Debit or Credit Cards or other such information is required it will be sent via email or link using a payment link or scan code which we will directly notify you of.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support inquiries, processing transactions or customer delivery. Those companies will be permitted to obtain only the personal information they need to deliver the service. The TAG Shop UK takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Sharing Photos or Pictures, etc. of your actual purchase

We may occasionally share or post photos, pictures, videos, etc. of the item you purchase for advertising purposes, etc. Please note that The TAG Shop UK takes reasonable steps to ensure that products, names and images of children under 18 are edited out before posting. We understand our confidentiality and privacy obligations to our clients and therefore normally request permission before posting, etc. for all other purchases, where names, ages, places, photos, pictures, videos, usernames, avatars, logos, etc have been used to produce the final product.

Changes to this Privacy Policy

The TAG Shop UK reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.