The Runner number 1
Support
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Welcome to The Runner support page.
If you have a question, ran into a bug, or just want to get in touch, we're here to help.
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Frequently Asked Questions
How do I control the character?
Tap the screen to jump. If you have the button option enabled in Settings, an on-screen button will appear instead.
How do I turn off music or sound effects?
Open the Settings screen from the main menu. You can toggle music and sound independently.
What is the button option in Settings?
Enabling it shows an on-screen button for jumping instead of tapping anywhere on the screen. Try both and use whichever feels better for you.
My high score disappeared. What happened?
High scores are saved locally on your device. Deleting and reinstalling the app will reset them.
The game is running slowly on my device.
Try closing other apps running in the background and restarting the game.
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Contact Us
If your question isn't answered above, reach out and we'll get back to you as soon as we can.
Email: randommobileapp@gmail.com
We aim to respond within 2–3 business days.
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App Information
App Name: The Runner number 1
Platform: iOS
Developer: Ulvi Cesur
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Thank you for playing The Runner!