The Rising Axe

Support Page

Welcome to The Rising Axe Support!

We’re here to help you with any issues, questions, or feedback about the game. Please check the sections below for assistance or contact us directly.

Frequently Asked Questions (FAQs)

1. How do I control the axe?

• Touch and hold the screen, then drag left or right to control the axe's movement.

2. How do I progress to higher levels?

• Keep bouncing upwards and breaking logs to move to the next level. Avoid missing platforms!

3. Can I play offline?

• Yes, The Rising Axe is fully playable offline.

4. Where are my screenshots saved?

• Screenshots taken in the game are saved in the "Screenshots" folder inside the game directory or your persistent storage.

5. How can I restore my progress?

• Progress is saved automatically. If you encounter any issues, please contact us for assistance.

Troubleshooting

Game Not Responding

1. Restart your device and reopen the game.

2. Ensure you’re using the latest version of The Rising Axe.

3. Clear your device's cache if storage is full.

Graphics or Performance Issues

• Lower the graphical settings in the game menu.

• Ensure your device meets the recommended specifications.

Lost Progress

• Check if your save data is linked to your account or device. Contact support if the issue persists.

Contact Us

If you couldn’t find the solution to your issue, please contact our support team:

• Email: yunusbere00@icloud.com

• Response Time: We aim to respond within 24-48 hours.