Privacy Policy

Privacy Policy

Effective Date: May 21st, 2025

At Thérapie SoLia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following information when you interact with our clinic or website:

• Your name, email address, and phone number

• Appointment or contact form details

• Health-related information shared during consultations or intake forms

• Website usage data (e.g., cookies, IP address)

2. How We Use Your Information

We use your information to:

• Schedule and manage appointments

• Communicate with you regarding your care

• Improve our website and services

• Comply with legal and professional obligations

3. Sharing of Information

We do not sell, trade, or rent your personal information. Your data is only shared when necessary—for example, with:

• Healthcare professionals within our clinic

• Service providers (e.g., online booking platforms)

• Legal authorities if required by law

4. Data Security

We take reasonable precautions to protect your information. All electronic data is stored securely, and access is limited to authorized staff.

5. Your Rights

You have the right to:

• Access your personal information

• Request corrections

• Withdraw consent (where applicable)

To make a request, please contact us at therapiesolia@gmail.com.

6. Cookies and Website Data

Our website may use cookies to track usage and improve your experience. You can adjust your browser settings to disable cookies if you prefer.

7. Updates to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with a revised effective date.

Consumer Protection

At Thérapie SoLia, we are committed to providing ethical, safe, and high-quality care to all clients. We adhere to the professional standards set by our certifying bodies and relevant provincial regulations.

As a consumer, you have the right to:

• Receive respectful, non-discriminatory care

• Be informed about your treatments and provide informed consent

• Access and correct your personal records upon request

• File a complaint if you are unsatisfied with the services received

If you have any concerns about your experience at our clinic, we encourage you to contact us directly. We will address all feedback with care and professionalism.

You may also contact the appropriate professional association or regulatory body if you feel your rights have not been respected.

Cookies Policy

Effective Date: May 21st, 2025

Thérapie SoLia’s website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors interact with the site.

Why We Use Cookies

We use cookies to:

• Track website performance and visitor behavior (e.g., with Google Analytics)

• Improve website functionality and user experience

• Remember preferences or form entries where applicable

Managing Cookies

You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect how our website functions.

Third-Party Cookies

Some cookies may be set by third-party services (e.g., embedded maps, contact forms, or Google tools). These services have their own privacy policies.

Your Consent

By continuing to use our website, you consent to the use of cookies in accordance with this policy.