Privacy Policy

Last Updated: March 10, 2026

1. Introduction

Welcome to ThePlate (“the App”).
This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

ThePlate is developed and operated by Kello Solutions (“we”, “our”, or “us”).

If you have any questions about this Privacy Policy, you can contact us at:
info@kellosolutions.com

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

To provide the core functionality of ThePlate, we may collect the following types of information.

2.1 Food Photos and Meal Data

When you use the App to analyze meals, we may collect:

• Photos of food that you capture within the App

• Detected ingredients and nutrition analysis

• Meal timestamps and meal history

• Health insights generated by the App

This data is used solely to provide meal analysis and personalized insights.

2.2 Account Information

If you create an account, we may collect:

• Name or username

• Email address

• Subscription status (Free or Premium)

2.3 Usage Information

We may automatically collect certain information about how the App is used, including:

• App interaction data

• Device type

• Operating system

• App performance and crash reports

This information helps us improve the App and maintain stability.

2.4 Device Permissions

ThePlate may request access to certain device features:

Camera
Used to capture photos of meals for food analysis.

Photo Library (optional)
Allows users to upload meal photos from their device.

The App will only access these features with your permission.

3. How We Use Your Information

We use the information collected to:

• Analyze meal photos and identify ingredients

• Provide nutrition insights and health feedback

• Track meal history and weekly statistics

• Improve the accuracy of food recognition

• Improve app functionality and user experience

• Provide customer support

• Process Premium subscriptions

We do not sell your personal data.

4. AI Food Analysis

ThePlate uses artificial intelligence to analyze food photos and generate insights.

Food images may be processed by secure cloud-based systems to:

• Detect ingredients

• Estimate portion sizes

• Generate nutritional insights

These processes are used only to provide features of the App.

5. Data Storage and Security

We take reasonable steps to protect your data using:

• Secure servers

• Encryption where appropriate

• Access control and security best practices

However, no method of internet transmission or electronic storage is 100% secure.

6. Data Retention

We retain your data only as long as necessary to:

• Provide App functionality

• Maintain your account and meal history

• Comply with legal obligations

You may request deletion of your account and associated data at any time.

7. Third-Party Services

The App may use third-party services for:

• analytics

• crash reporting

• cloud storage

• payment processing

These services may collect limited technical information required to operate the App.

8. Your Privacy Rights

Depending on your location, you may have rights to:

• access your personal data

• request correction of inaccurate data

• request deletion of your data

• withdraw consent to data processing

To exercise these rights, contact us at:

info@kellosolutions.com

9. Children’s Privacy

ThePlate is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.
If we become aware that such information has been collected, it will be deleted.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted within the App and the updated date will be reflected at the top of this page.

11. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact:

Kello Solutions
Email: info@kellosolutions.com