Orders of $100 or more will require a deposit of 50% the total price due within 24 hours of order confirmation. Payment can be made via, Paypal, Venmo, Zelle or Card. (Additonal fees may apply) Large orders without proper deposit within 24 hours of confirmation will be automatically cancelled.

At The Macaron Palace, we take great pride in the quality of our handmade macarons. Due to the perishable nature of our products, all sales are final upon delivery and we do not accept returns.

However, your satisfaction matters to us! If there is an issue with your order—such as receiving the wrong item, missing items, or a product that arrives damaged—please contact us within 24 hours after pickup/delivery with photos and a description of the issue. We’ll do our best to make it right.

Please note: We do not offer refunds or remakes for personal taste preferences.

Orders not picked up at the agreed time without prior contact and approval are not eligible for refund or remake. If you anticipate a late arrival, please contact us at least 30 minutes prior to the original agreed time, stating the new arrival time.

Deposits are refundable up to 7 days before delivery/pickup date. After the 7 day mark only payments made in addition to the deposits will be refunded.

If you have any questions or concerns, feel free to reach out via email at  themacaronpalace@gmail.com or call us at 217-200-0201. Thank you for supporting our small business!

At The Macaron Palace, all of our macarons are made with care and are incredibly delicate. Because of their fragile nature as well as restrictions by champaign cottage food laws, we do not offer shipping at this time. All orders must be picked up in person or delivered by a member of staff.



We appreciate your understanding and support as we focus on maintaining the quality and presentation of our treats! If you have questions about pick-up or delivery logistics, feel free to reach out via email at themacaronpalace@gmail.com or call us at 217-200-0201.