Charges change depending on the type of lesson:

• $25 USD per hour : General English; Business English; Exams; Young Learners...

• $35 USD per hour : Presentation preparation; interview preparation; proof reading, admin...

• $45 USD per hour : English for Specific Purposes; Aviation English; Legal English; Medical English...

Classes with 2 or more students are charged thus:

• $25 USD per hour + $5 per student. The cost is then divided between the students.

For example, a 2 student class is $35 ($25+$5+$5). Each student pays $17.50.

Students in a class must be of a similar level. This is decided by the teacher.

Charges may increase due to market rates.

The will be a minimum of 1 month notification before any increase.

If you prepay your lessons, your charge stays the same as when you made the payment.

The first lesson is usually free of charge as part of our 'Placement Testing' policy.

Cancellations sometimes occur due to the student or teacher.

Cancellation of single lessons should be via WhatsApp, email or phone call.

• If the student cancels more than 24 hours before the lesson: there is no charge.

• If the student cancels less than 24 hours before the lesson: the missed lesson is charged at 40%.

• If the teacher cancels more than 24 hours before the lesson: there is no charge.

• If the teacher cancels less than 24 hours before the lesson: the next lesson is charged at 40%.

If you have pre-paid for the lesson, your credit will be carried over.

If you wish to pause lessons for a time, please notify us in writing.

If you wish to cancel all lessons with us, please notify us in writing.

If you have pre-paid lessons and wish to cancel subsequent lessons, 50% of the remaining pre-paid cost will be returned.

For children it is necessary to take special precautions.

Where possible, parents should not leave their children unattended with strangers.

Nanny Link: If you arrange a lesson where a teacher is unattended with a child, we will use a 'Nanny link': this is an open Zoom meeting. Parents are able to log on remotely at any time during a lesson to check whether their child is safe.

Recording: If you arrange a lesson where a teacher is unattended with a child, we may record either audio or video. We may keep this recording in our database for use with any child protection allegations. The recordings will not be used for any other purpose.

For educational reasons we do not recommend having a parent in the same room as a student. This often causes a student to be embarrassed, self conscious or conflicted.

The Lightning Tree Ltd. is currently pending registration in the United Kingdom.

Tax will be paid via the United Kingdom.

It is possible to arrange house visits for students in the centre of the city only.

It is also possible for you to visit my house for lessons.

House visits are at no extra charge provided they are in the city centre.

All house visits are currently subject to COVID precautions. This may include use of; masks; face visors; gloves; sanitizer. We may also request; students to wear masks; hand washing; cancellation of lesson if we think the student or teacher is at risk.

Payment can be made in advance or in arrears.

Payment can be made in cash or online.

Payment in advance 'locks' the price of each lesson.

If you have pre-paid lessons and wish to cancel subsequent lessons, 50% of the remaining pre-paid cost will be returned.

Payment in arrears has a credit limit of $100 unless otherwise agreed.

Your account balance, payments, a record of work and register are kept on your Personal Balance Sheet.

You will be sent a link for your Personal Balance Sheet for you to access. You can also find a link in the Student Area on this website.

Details for online payment are on the dashboard of your Personal Balance Sheet.

For online payments the payer must bear the transfer charges. The credit system is to help reduce bank charges.

Cash payment is still recorded on your Personal Balance Sheet.

Receipts can be given on request.

For new students it is necessary to conduct a 'placement test'. This will help to judge your CEFR level of English.

The placement test is in two parts: written and spoken.

The written test is via a Google form.

The spoken test will be in the first lesson.

The placement test in the first lesson is free of charge.

Our assessment of your CEFR level is not a guarantee of you level nor is it an official 'grading'.