Services & Cost

We can visit you:

Weekly, Bi-Weekly, Monthly, Bi-Monthly or even just a One Time Clean! 

• NOTE: We always request items to be removed from floors and flat surfaces so that we can properly access it. Anything we cannot easily access, and which takes up too much time to move ourselves, will not be cleaned. A pre-tidy from the home owner is mandatory before our arrival. We want you to have the best value, so we need to work together. 

***For Information on what is considered "DEEP CLEAN" tasks, please refer to the FAQ below. 

It's preferred that you let us come do a quick walk through of your space first (or feel free to send a video of the space(s) that you'd like to minimize and reset so we can see what we're working with and can plan accordingly towards your end goals for your project | $45 per hour

Declutter includes:

Initial Consultation (Free of Charge for Video Call) ; (In Person Consults will be billed for gas/mileage)

• Sorting through the areas to be decluttered

• Discussing the client's goals and preferences 

Classify and Label

• Sorting items into like categories and possibly into sub-categories

• Sorting into keep, trash, donate 

Streamline

• Creating organized systems for kept items.

• Using storage solutions like bins, baskets, and shelves.

Eliminate

• Physically removing items that are to be discarded or donated.

• Handling the disposal or donation of unwanted items.

Beautify

• Light cleaning of decluttered areas, such as dusting and vacuuming.

• Wiping down surfaces and ensuring the space is clean for reset

Space Optimization

• Maximizing space by reorganizing and utilizing storage efficiently.

•   Providing tips and solutions for maintaining an organized space.

Follow-Up Plan

• Offering a maintenance plan or follow-up visits.

• Providing tips and strategies for keeping the space organized.

Emotional Support and Guidance

• Offering support and understanding during the decluttering process.

•   Helping clients deal with emotional attachments to items.

Do you bring your own cleaning supplies? 

• Yes! You don't have to worry about anything except the vacuum and mop/bucket! We will bring everything else! Why do we do this? We know what types of products always get the job done up to our standard, and we prefer to keep our system flowing the way it has been. If you are absolutely wanting us to use your own products, we can do that if need be. You will be responsible for regular top ups. 

How long does a clean usually take?

• Everyone's homes are different (sizes, cleanliness state, pets or not, etc) and everyone also requests different tasks within their cleans (some request deep cleans, some only need the very basics), therefore the time on site will be slightly different. We CAN tell you though, that we normally average between 3-4 hours in a standard routine maintenance clean. We can always gage a much better sense on how long things will take after our first visit with you. A walk-through or video of your home is recommended to help us figure that out in advance. 

What if I want to add deep cleaning tasks to my visit?

• No problem at all! We can add any deep clean tasks to your visit just as long as we are given decent notice. One week in advance of your clean is necessary to make sure we have the appropriate supplies and product ready to deliver.

What tasks fall under "Deep Clean"?

The following tasks are considered deep cleaning tasks:

• Inside fridge

• Inside oven

• Windows and tracks

• Interior Windows

• Dishes

• Wall Washing

• Linen change

• Baseboards

• Inside kitchen and bathroom cabinets

• Exterior Cupboards

• Clean Backsplash

• Grout Whiten

• Ceiling Fans

Are there any Service Exclusions?

Yes, see below:

• Chandeliers

• Biohazards

• Animal Waste or Litter Boxes

• Inside dishwasher

• Inside Washing Machines

• Hard to reach areas

• Moving heavy furniture & large appliances

• Detail cleaning blinds

• Carpet cleaning

• Pest-infested homes

• Inside Fireplaces

What if I need to reschedule a clean?

No problem! We understand that life happens, just let us know what your next best option is. 

What if The Hot Mess Express has to cancel or reschedule?

It is rare that we have to cancel an appointment with a client, however if we do, we very much believe in PRO communication and certainly do our best to touch base if something sticky arises in our lives. We are all human after all, so it very likely will be necessary at some point but working it out is priority to us and we will make sure you're taken care of one way or another. 

For a declutter project, do you take all my donations and trash with you when you leave?

We will happily take a few bags with us when we leave that can be easily put into a donation bin. We can certainly arrange pick up for more items, but there will be cost associated with such. Most clients have done their own removal.