Depending on whether the user is a retail trader, a business representative, or an institutional member, the process generally follows these steps:
For most Hellenic (Greek) official platforms, accounts are not created "from scratch" on the trade site itself but are linked to verified identities:
For Individuals/Businesses in Greece: Registration is typically handled via Taxisnet (the Greek Tax Authority portal). Once you have these credentials, you use them to "Sign In" to various trade registries like G.E.MI. (General Commercial Registry).
For International/EU Users: Many Hellenic systems now require an EU Login.
Visit the EU Login page.
Select "Create an account."
Complete the two-factor authentication (2FA) setup, which is mandatory for financial transactions.
Once an account is established, logging in usually involves a Single Sign-On (SSO) redirect:
Step 1: Navigate to the specific trading or registry portal (e.g., ATHEXGroup or G.E.MI.).
Step 2: Click "Login" and select your authentication method (e.g., Taxisnet, EU Login, or Banking ID).
Step 3: Perform the 2FA check (usually an SMS code or a push notification from an authenticator app).
To move from a basic account to an active "Trading" status, users must undergo KYC (Know Your Customer) verification:
Required Documents: Valid Passport/National ID, proof of address, and often a Greek VAT Number (AFM) for business entities.
Digital Signatures: For official trade filings in Greece, a digital signature is often required, which can be obtained through the Business Portal.
Issue
Solution
Forgotten Password
Reset via the primary provider (Taxisnet or EU Login), not the trade portal itself.
2FA Not Working
Ensure your phoneβs time zone is set to "Automatic." Time-based codes fail if the clock is off by even a minute.
Access Denied
Confirm your AFM (Tax ID) is active and that you have "linked" your business to your personal account in the registry.