Frequently Asked Questions

Where is the store based?

San Jose, CA.

What is this store's return and exchange policy?

If products arrive damaged, please contact me and I will find a solution for you.

Do you accept orders placed outside of the US?

Yes! However, shipping rates do increase outside of the US so please be aware of such!

What's the shipping fee rate?

If your order is placed in the US, it's free, anywhere else is only about a two dollar fee. (Subject to change.)

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

How do I checkout?

The top of the Catalogue page will have a button listed as 'Checkout' for you.

How do I pay for my order?

Checkout and the page footer will always have a PayPal link available for you to use. If payment is incorrect or you are unsure, a message will be sent afterwards in the following 24 hours. (Any physical payment(s) is heavily encouraged against due to current world events, unless under special circumstances.)

Is there anything else I need to do after I complete the order form?

Nope! If you would like extra confirmation, please provide it in the questions and comments section of the form, or send me a message through any contacts of me you might have.