Last Updated: Aug 18, 2025
Welcome to CRM App ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our mobile application and associated services.
By downloading, registering, or using the App, you consent to the practices described in this policy. If you do not agree with our policies, please do not use the App.
We may collect the following types of personal information:
User Details: Name, phone number, email address, company name, role (e.g., sales rep, manager), and profile image.
Account Credentials: Login information, such as username and password.
Sales Data: Client interactions, leads, deal stages, revenue tracking, and related notes.
Campaign Information: Campaign titles, objectives, statuses, client details, target groups, and response metrics.
We may collect real-time geolocation data to:
Track field sales representatives' visits and routes
Verify check-in/check-out times at client sites
Analyze performance and regional sales coverage
Location tracking is only active when the app is in use or during assigned working hours, depending on organizational configuration. Users can disable location services from device settings, although this may limit app functionality.
We collect analytics about:
App interactions and feature usage
Time spent on screens
Error logs and crash reports
We use the collected information to:
Track and manage daily sales activity
Generate sales and performance reports
Create and manage marketing campaigns
Monitor location of field sales personnel
Maintain user profiles and role-based access
Send task reminders and campaign updates
Notify users of changes, updates, and assignments
Provide support and respond to inquiries
Analyze usage to enhance features and usability
Fix technical issues and improve stability
Develop new tools for sales and campaign optimization
We implement robust security measures, including:
SSL encryption for data in transit
Secure database storage with role-based access control
Two-factor authentication (optional)
Regular audits and vulnerability testing
Despite these measures, no method of digital transmission or storage is 100% secure. We strive to use best practices but cannot guarantee absolute protection.
We retain user and campaign data as long as required to support business operations or to meet legal/regulatory obligations. Data can be deleted upon request by authorized users, subject to business constraints.
We may share your data with:
Team Managers and Admins: For sales tracking, performance evaluation, and resource planning
Third-Party Services: Vendors who provide services like analytics, cloud storage, or messaging infrastructure
Legal Authorities: When required by law, regulation, or court order
We do not sell user data to third parties.
Depending on your location and applicable law, you may have the right to:
Access and view your personal information
Correct or update inaccurate data
Request deletion of your data
Object to or restrict certain data processing
Export your data in a portable format
To exercise these rights, please contact us using the information in the "Contact Us" section.
This App is intended for use by business professionals and is not designed for children under the age of 13. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected such data, we will delete it promptly.
We may process and store your information in countries other than your own. When transferring data across borders, we implement safeguards in compliance with applicable laws to ensure the protection of your personal information.
The App may integrate with third-party services such as maps, messaging, or cloud platforms. These services have their own privacy policies. We are not responsible for their data handling practices.
We may update this Privacy Policy from time to time to reflect changes in technology, law, or business practices. When we make changes, the "Last Updated" date at the top will be revised. Continued use of the App after updates means you accept the new policy.
If you have any questions, requests, or concerns regarding this Privacy Policy, you can contact us:
Email: hr@baapcompany.com
Phone: +91 9579700949
By using the CRM App, you consent to this Privacy Policy and agree to its terms.