Terms & Conditions

Welcome to The Auto Hospital ("we," "us," or "our"). These Terms and Conditions govern your use of our auto repair services, website, and any interactions with our business located at 840 Greg St, Sparks, NV 89431.

By scheduling services, visiting our shop, or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. Service Terms

Appointments & Estimates

• Service appointments are subject to availability.

• Estimates provided are approximate; final costs may vary based on actual diagnostics.

• Additional repairs may require your approval before work begins.

Vehicle Diagnostics & Repairs

• We perform thorough inspections before recommending services.

• While we strive for accuracy, we cannot guarantee that all issues will be detected during initial diagnostics.

• Used or refurbished parts may be installed if requested, but warranties may differ.

Payment & Pricing

• Payment is due upon completion of services unless prior arrangements are made.

• We accept cash, credit/debit cards, and approved insurance claims.

• A diagnostic fee may apply if repairs are declined after inspection.

2. Customer Responsibilities

• Provide accurate vehicle information (make, model, year, symptoms).

• Remove personal belongings before leaving your vehicle.

• Notify us of any aftermarket modifications affecting repairs.

3. Warranties & Liabilities

Service Warranty

• Most repairs come with a limited warranty (duration varies by service).

• Warranty does not cover damage from neglect, accidents, or unauthorized modifications.

Limitation of Liability

• We are not liable for pre-existing conditions unrelated to our services.

• The Auto Hospital is not responsible for:

  • Delays due to parts availability or unforeseen complications.

  • Consequential damages (e.g., towing fees, rental car costs).

4. Website Use (If Applicable)

• Our website content is for informational purposes only.

• Unauthorized use (e.g., scraping, hacking) is prohibited.

• We reserve the right to modify or discontinue the website at any time.

5. Dispute Resolution

• Concerns must be reported within 7 days of service completion.

• Nevada state laws govern these terms; disputes will be resolved in Washoe County courts.

6. Changes to Terms

We may update these terms periodically. The latest version will be posted here with the "Last Updated" date.

7. Contact Us

For questions about these Terms and Conditions, contact:

The Auto Hospital
📍 Address: 840 Greg St, Sparks, NV 89431, United States
📞 Phone: +1 (775) 827-2444
📧 Email: autohospitalreno@gmail.com