Top 10 Gmail CRM Software: Which One Matches Your Workflow?

If you're spending most of your day in Gmail, switching between tabs to update your CRM probably feels like a waste of time. The good news? Some CRMs now integrate directly into Gmail, letting you manage contacts, track deals, and automate follow-ups without ever leaving your inbox.

But here's the thing: not all Gmail CRMs are created equal. Some live entirely inside your Gmail interface, while others just add a sidebar. Some are built for solo users, others for teams. In this guide, we'll break down the 10 best CRM options for Gmail users and help you figure out which one actually fits how you work.

How to Choose a CRM for Gmail

Before diving into specific tools, let's talk about integration levels. Gmail CRMs generally fall into three categories:

Fully integrated CRMs that transform your Gmail interface and let you access all prospect data without leaving your inbox. Perfect if you practically live in Gmail and want to save time.

Sidebar CRMs that keep your Gmail interface intact but give you quick access to CRM features through a side panel. These often pack more advanced features like sales automation and analytics.

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Shared inbox solutions that let you connect your Gmail account to their platform for team collaboration. Best for projects requiring multiple users.

#1 Streak

Streak is completely integrated into your Gmail interface, letting you manage your entire workflow without switching tabs.

The tool tracks everything and provides contextual information about your pipelines, contacts, and tasks directly in your inbox. It's extremely easy to use and works on both mobile and desktop. Streak integrates with G-Suite and Zapier.

However, Streak limits you to one sales pipeline per project with no sales automation or automated email sending. You also can't import data from other CRM tools.

Streak offers a free plan with basic CRM features and Google Workspace integration. For more advanced features, the first paid plan starts at $19/user/month. The next tier at $59/user/month suits those needing advanced CRM capabilities. All plans have a 400 emails per day limit for Gmail accounts.

#2 Nethunt

Nethunt is fully integrated into your Gmail interface and ranks among the best in this category.

It offers advanced contact and sales management features that display key customer details in every email. You can create prospects with one click from emails, social profiles, and chat messages. The tool includes sophisticated marketing features: personalized email campaigns, inbox delivery optimization, and automatic data updates based on campaign results.

Sales automation capabilities are strong, particularly for lead capture and data entry. The interface is user-friendly with responsive customer support.

On the downside, customization features exist but take time to set up. Native integrations are currently limited—you'll need Zapier to connect with other applications.

Nethunt doesn't offer a free plan, but provides free trials for all tiers. The first plan costs $30/user/month, designed for teams organizing customer databases, building sales pipelines, and sending email campaigns. It includes Google Workspace integration. The Business plan at $60/month/user targets teams needing performance tracking and routine task automation.

#3 Copper

Copper integrates your data and provides CRM features through a sidebar.

Built with Google Material Design, Copper makes all contact management elements look like G-Suite. The Chrome extension sidebar gives you quick access to all important contact information.

Copper offers powerful AI-driven features and automation: automatic recording of emails, calls, events, and productivity documents. Millions of users have adopted it, and Google itself recommends it.

Keep in mind that Copper is a Chrome extension, not fully integrated—you'll need to switch tabs to see the full data overview. There's also a steep learning curve.

Copper doesn't offer a free plan but provides free trials for all tiers. The Basic plan at $29/month/user includes up to 2,500 contacts and Google Workspace integration, suitable for small businesses wanting quick organization. The Professional plan at $69/month/user helps growing businesses with workflow automation and tool integrations.

#4 Hubspot

Hubspot lets you access CRM features through a sidebar directly from your Gmail inbox.

The Chrome extension creates a Hubspot portal directly in your Gmail account. This CRM is designed to optimize email marketing and sales with powerful features: customizable email templates, automated prospecting emails, simplified meeting scheduling, and sales pipeline management.

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Gmail integration lets you save emails sent from Gmail into Hubspot CRM with one click, track email opens in real-time, and access tools you need to work efficiently in your inbox. Contact management and reporting features are very advanced, but you'll need to leave your inbox to access them.

However, Gmail integration is somewhat superficial—your inbox appearance and features change very little. Customization options are limited, and generally, the learning curve is long.

Hubspot CRM offers a free plan with Gmail integration, but with Hubspot branding on your emails. For integration without major limits, consider the Starter plan, starting at €20/user/month.

#5 Folk

Folk is a CRM that integrates with Gmail through a sidebar in your inbox.

Folk lets you import contacts directly from Gmail, extract Gmail contact data with one click, and create contact lists with your team. You can add notes, personal information, tags, and automatically visualize your interactions with all contacts.

However, Folk offers limited reporting and marketing features.

Folk provides a free plan and a first paid plan at $19/month/user. It includes unlimited contacts, 500 messages/month, and a Chrome extension for adding contacts with one click from numerous sites, including Gmail.

#6 DragApp

DragApp distinguishes itself from other solutions in this list. Rather than living in or integrating with Gmail, it lets users connect their Gmail to the application. This tool is a shared inbox solution.

DragApp is designed for collaboration, allowing you to connect real accounts or Google groups to Drag boards and share them with your team, clients, or contractors. It's also a productivity tool that transforms your Gmail into a Kanban board, providing an overview of tasks, deadlines, and more.

DragApp offers a free plan with Gmail integration and classic CRM features. The Starter plan at $10/user/month is designed for teams needing a single shared inbox, usable on mobile and desktop. At $12/month/user, the Plus plan offers 10 workspaces with more advanced collaboration, productivity, integration, and workflow features—perfect for teams wanting to automate and scale their work.

#7 Pipedrive

Pipedrive provides CRM features through a sidebar directly from your Gmail inbox.

Pipedrive is a solid sales management tool, relevant if you handle many deals and want advanced sales analysis features. The Gmail extension functions as a planner and task list, displaying all tasks and activities planned for the day when you log in.

The extension works in any browser. It gives you access to complete relationship history with your contacts through full text about customers or prospects, plus associated transactions and activities.

While Pipedrive is an interesting sales management tool, it lacks some essential marketing features, notably email marketing functionality. Limited Gmail integration partly stems from this. The integration is fairly superficial, residing in Gmail's sidebar.

Gmail integration isn't included in plan subscriptions—it's an add-on. This means you can only place a Pipedrive app in your Gmail inbox sidebar with sales planning, note-taking, and adding Gmail contacts to Pipedrive features.

Gmail integration doesn't offer automatic record creation from received emails, but you can manually create new contacts in the CRM. Once a connection exists in your Pipedrive database, all subsequent emails from that person automatically link to the record.

Pipedrive doesn't offer a free plan but provides a 14-day free trial for all plans. The first paid plan costs €19.90/user/month. The Professional plan costs €59.90/user/month, targeting those needing to boost performance and revenue.

#8 Zoho

Zoho provides CRM features through a sidebar directly from your Gmail inbox.

Gmail integration lets you quickly manage and add leads and contacts to the Zoho CRM system while offering quick access to lead and contact details for each profile. The Chrome extension also syncs and records tasks, events, and customer calls between the CRM and your inbox.

Zoho offers a free version with limited features.

However, Zoho offers more features than most small or medium businesses need, with fairly limited Gmail integration. The extension simply lets you create new leads and contacts from Gmail.

Zoho offers a free plan for up to 3 users but doesn't include Gmail integration. The first paid plan costs €20/user/month, including Gmail integration, classic lead scoring features, multiple sales pipelines, and custom dashboards. The Professional plan at €35/user/month includes the Sales Signal tool for tracking prospect activity, form integration, and an integrated inventory management solution.

#9 FrontApp

FrontApp is a shared inbox solution.

It's highly relevant for collaboration and strongly recommended for team work. Front app centralizes group emails, individual emails, SMS, and live chats in one place. Users can collectively manage emails.

Front offers a plan at $19/user/month for teams needing to quickly control message overload. It provides classic features: omnichannel messaging, team collaboration on customer messages, meeting calendar and scheduling, plus numerous integrations.

Other plans targeting teams with greater customer experience needs are available, ranging from $49/user/month to $99/user/month. Note that the first plan doesn't offer CRM integration.

#10 Dex

Dex is a CRM offering numerous integrations, including Gmail, with solid data management functions. It's a contact management-focused CRM that lets you import data and sort contacts by importance. With Dex, you access CRM features through a sidebar.

Beyond Gmail, you can import data from various social networks (Facebook, LinkedIn, etc.) and email accounts. Dex successfully gathers relevant data from different platforms, helping users more easily manage their most recent social contacts. It's particularly suitable for those wanting to deepen their networks.

Dex offers a free version and a first paid plan at $12 per month.