Training & Support
We have numerous training and support options you can choose from to get you prepared to move your course, and to support you along the way. From live training sessions to recordings, to 2-minute tutorials, to step-by-step resources, we've got something for everyone. Review the options below and feel free to mix-and-match to suit your needs. (Tip: You may want to bookmark these links so they are available at the click of your mouse.)
A Guided Style of Learning
If you prefer to attend live training sessions, or watch live session recordings, we have a variety of workshops to help you feel more comfortable when you move your courses to Ultra. These links will get you where you want to go:
Choose-Your-Own Adventure Style of Learning
If you are looking for some quick on-demand how-to instruction just when you need it, then you'll love this option. Blackboard Learn with the Ultra Experience Tutorials - Instructors is a playlist of 51 super-short, topic-specific videos made by Blackboard. This playlist allows a "just in time" learning approach, so you can focus only on the training you need in the moment.
Nitty-Gritty Details
Search or browse dozens of documents that can guide you through any aspect of Ultra.
Live Support
We hope that you can find everything you need in the resources above. If you need more, we have a team available to support you during business hours. Please be patient, as we have a large faculty to support.
Email: facultyblackboard@humber.ca
Live Online “Drop In” Support (Monday to Friday, 10 AM to 4 PM)
Book an Appointment (Monday to Friday, 9 AM to 6 PM) - email us with your request
Phone: 416-675-6622, x3288 or x4744 (Monday to Friday, 9 AM to 6 PM)