Effective Date: April 1, 2026
Last Updated: April 1, 2026
The Melt (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use the The Melt mobile application (“App”).
By using our App, you agree to the practices described in this policy.
We may collect the following types of information:
Full Name
Date of Birth
Nationality
Residential Address
Email Address
Phone Number
Used to provide services and verify identity.
Passport
National ID Card
Driver’s License
Selfie or Facial Verification
Used for identity verification (KYC) and fraud prevention.
Source of Funds
Transaction Details
Compliance-related Information
Ensures secure transactions and regulatory compliance.
IP Address
Device Information
Operating System
App Usage Data
Log Files
Helps improve app functionality and security.
We use your information to:
Provide and operate our services
Verify your identity
Process transactions
Improve user experience
Detect and prevent fraud
Comply with legal obligations
Maintain system security
We process your data based on:
Your consent
Legal obligations
Contractual requirements
Legitimate business interests
Explicit consent will be requested for sensitive data collection.
We may share information with trusted third-party providers who assist with:
Identity verification
Payment processing
Technical services
Data hosting
We may disclose information if required by law, court order, government request, or regulatory authorities.
In the event of merger, acquisition, or restructuring, your information may be transferred as part of business operations.
We use industry-standard measures to protect your data:
Encryption
Secure servers
Access controls
Regular monitoring
No method of internet transmission is 100% secure, but we strive to protect your information.
We retain your personal data only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
After this, your data will be securely deleted.
Depending on your location, you may have rights to:
Access your personal data
Correct inaccurate information
Request deletion of data
Restrict processing
Withdraw consent
Contact us at themelts@gmail.com to exercise these rights.
The App is not intended for children under 13.
We do not knowingly collect personal information from children. Any discovered data will be deleted immediately.
We may use third-party services such as:
Analytics providers
Identity verification services
Payment processors
These third parties have their own privacy policies.
We may use cookies and similar technologies to:
Improve user experience
Analyze app usage
Maintain session security
You can disable cookies in your device settings.
Your information may be transferred and stored outside your country.
By using our App, you consent to such transfers in compliance with applicable laws.
We may update this Privacy Policy.
Changes will be indicated by updating the “Last Updated” date and, if necessary, providing notice within the App.
Continued use of the App constitutes acceptance of changes.
If you have questions or concerns about this Privacy Policy:
Company Name: The Melt
Email: themelts@gmail.com