Frequently Asked Questions

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The Fairy Pawsitter turns 'goodbye' into 'see you later' and transforms worries into wagging tails!

Entrusting your furry friend to sitter care while you're away might seem daunting. Rest assured, The Fairy Pawsitter is here to whisk away the worries and make the experience stress-free for both you and your pet. Our fur babies really are our family and I treat every pet who comes through my door like my own. Our pets can also communicate with us in subtle ways and I am good at picking up on what they may be needing in that moment. 

Services


What services do you offer?

I offer dog walking, doggie daycare, in home care, accessories, courier services and boarding for cats and dogs. In addition, I am proud to announce axolotl care.

Can you take dogs of all sizes?

I currently can only offer daycare and boarding to small or medium sized pups. Walks and in home do not have a size limit. 

What is your cancellation policy?

Please let me know as soon as possible. Cancellations prior to the 24 hour mark before care starts will not be charged. If less than 24 hour notice is given, a 10% cancellation fee will be applied. 

Do you offer drop off and pick up?

Yes, for an additional charge. I am equipped with one small and one medium sized car seat. 

How many dogs do you take at one time?

I take a maximum of two households at one time but can accommodate multiple dogs of the same household. Holidays are a maximum of 3 households. I can no longer accommodate single dog bookings. 

Do you offer anything outside of the conventional services?

Absolutely! Visit the Pawsitting section for all of my services and add-ons. 

Do you allow pets on your furniture and in your bed?

Yes, but you may request otherwise. 

Can I book recurring care for specific days every week?

Yes but this is always subject to change based on availability.

Do you have a yard?

No, my fur friends rely on their walks. 

Cost


How much do you charge?

Pricing depends on services and your specific care needs and is subject to change. Visit the Pawsitting section for starting price ranges. 

Do you accept tips?

Yes, if you feel the service I provided was great, I would appreciate the gratuity or a review. 

What if my care exceeds the time limits?

I understand it isn't always possible to only have boarding care for exactly 24 hours. If you need to pick your pup up much later from when you dropped them off, you will be charged the daycare rate for the day. Daycare extending over 10 hours will be charged for a 20-minute walk.

Which payment methods do you accept?

I accept Zelle, PayPal, Venmo, or cash. If there is a method you would like me to consider, please reach out.

Bookings


My pup has anxiety and doesn't like being around other dogs. Can you accommodate?

Unfortunately I can no longer provide services for a single dog. 

How much notice do you need for a booking?

This depends. I can often take a same-day request. Visit the Schedule Care Calendly page to view availability. 

What information do you need about my pet when I schedule care? 

For starters, I will ask for their name, date of birth, and the service you are requesting. Please provide me with specific care needs such as personality, meal times, sleeping habits, socialization (on walks, with other dogs/people/kids), where they like (or do not like) being pet, medications, likes, dislikes, dietary needs, anxiety, mobility challenges, or the like. 

If you are an crazy dog lady like me, I'm sure you will tell me anything and everything! No detail is too small so please give me all of them and ask questions!

What do I need to pack for my dog for the day or night?

Please bring their food, their bed or crate and any medications. 

Do you do meet and greets?

I like meet and greets and often require them! The first meet and greet is free of charge. 

Can I schedule multiple meet and greets?

Yes you can! Your first meet and greet is free and additional meetings will be charged at $5. 

What activities will you do with my pet?

I ensure your loved one will feel right at home and never experience a moment of loneliness in your absence. There are some parks close to me where I have brought dogs for walks or to play some catch. After a day of fun activities, I enjoy putting on some TV and cuddling under some blankets. Your dog is welcome to have free reign of my condo unless you prefer them to be crated. 

If I book boarding care the week before a holiday and the care extends past the holiday, will I be paying the holiday rate?

Yes, the entire booking is considered a holiday rate. 

Which holidays incur the holiday rate?

Due to increased demand for care on holidays, the following holidays will be booked at the holiday rate:

Can I submit a testimonial or a review?

Yes, please do! You can contact me directly or fill out a review.

Safety


Do you have cameras in your home?

Yes, any space your pet has access to is equipped with a camera. 

How will you keep in touch with me while caring for my pet?

For boarding and daycare, you will receive a daily report card while your pet is with me going over things like mealtimes, walks, overall mood, and sleeping habits. In additon, I will send daily updates via text. 

What safety measures do you have in place?

In case of emergency, I am located close to 2 animal hospitals. Safety and comfort are my top priority while your furry family member is in my care. All pets are under close supervision while in my care. My home is equipped with a first aid kit. The Safety section covers my emergency plan in more detail.

Do you have experience with specific breeds or special needs?

I have hosted a wide range of breeds and needs. Please ask in your consultation!

How do you handle behavioral issues or conflicts between dogs in you care?

If your dog is not very social or just needs a break, I can split the house in half.

Are you insured and bonded?

Yes! I am insured and bonded through Pet Sitters Associates. 

https://www.petsitllc.com/provider/I8F9N33X53/quincy-ma/the-fairy-pawsitter

The Expanded Coverage for Client Pets increases the vet expense limit for accidental injuries to client pets (regardless of negligence) to $2,500 per occurrence, up to $5,000 annually.