Privacy Policy
Privacy Policy
This Privacy Policy outlines the data handling practices of SnowflakeGloX ("Developer," "we," or "us") for the "The Case Caper" mobile application (the "App").
1. Information Gathered Automatically
When you download, install, and play the App, we passively collect certain device‑related and usage data to enable core functionality and to understand user engagement. This information typically includes:
Your device's IP address, which assists with network connectivity and general diagnostics.
Activity logs that record session start and end times, the game levels or screens you visit, and how long you spend on each.
The total accumulated time you actively use the App.
The operating system version and hardware model of your mobile device.
The App does not request access to, nor does it capture, your device's precise real‑time geographic location (such as GPS signals).
2. Purpose of Data Processing
We use the collected data for the following essential purposes:
To provide, maintain, and improve the App's gameplay, performance, and overall user experience.
To analyze aggregated usage trends, which helps us fix bugs, balance challenges, and plan future content.
To detect and resolve technical errors, and to help ensure the App remains secure and stable.
If you voluntarily share contact details (e.g., by emailing us for support), we may use that information to respond to your queries or send you important service updates. Any personal data you provide will be used only for the reason you supplied it.
3. Disclosure to Third Parties
We may share aggregated, non‑identifiable statistics with trusted third‑party partners who help us evaluate App performance, analyze crashes, and refine our services. These partners are contractually required to keep your information confidential and to use it solely on our behalf.
We never sell, rent, or trade your personal information. We may disclose your data if compelled by law, to protect our legal rights, or in response to a valid request from a public authority.
The App uses services provided by external companies, including Unity Technologies. Unity's own privacy policy explains how it handles any data it collects; we encourage you to read it.
4. Your Choices and Rights
You can put a complete stop to all data collection by uninstalling the App from your device using the standard removal process. If you wish to request deletion of any personal data you have directly sent to us through the App, please contact us at snowflakeglox@gmail.com. We will respond to legitimate requests within a reasonable time frame.
5. Protection for Minors
"The Case Caper" is not directed toward children under 13 years of age. We do not knowingly collect personal information from anyone under that age. If we discover that we have accidentally received such information, we will erase it without delay. Parents or guardians who have any concerns are welcome to get in touch with us.
6. Security Measures
We apply reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, or misuse. However, please understand that no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. When we do, we will post the revised version on this page. Your continued use of the App after any changes signifies your acceptance of the updated terms.
8. Your Agreement
By downloading and using the App, you confirm that you have read and understood this Privacy Policy and that you agree to the collection and use of your information as described.
9. Contact Us
If you have any questions about this Privacy Policy, please contact SnowflakeGloX at: snowflakeglox@gmail.com.