Over the last few decades, the workplace in Canada has experienced profound changes. Work has become increasingly insecure for a growing number of people, young workers struggle to match qualifications and credentials with jobs, and retirement with a secure income is a diminishing prospect. The demographic composition of the labour market is transforming, yet this change is conditioned by longstanding patterns of inequality in terms of gender, race, disability, and immigration status.

The third edition of Work and Labour in Canada maps out major trends and patterns that define working life, and identifies the economic, social, and political factors that shape the contemporary workplace. While evaluating working conditions and job quality from a critical perspective, the authors point towards possibilities for a more equitable and democratic future of work. Thoroughly updated and featuring recommended readings, internet resources, and a new chapter on disability and work, this revised edition is an essential textbook for teachers, researchers, labour activists, and students of labour studies and sociology of work.


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Increasingly, universities and colleges are emphasizing the development of communication skills. In addition to discipline-specific knowledge, employers also expect post-secondary graduates to have strong written and oral communication skills.


Writing emails in the workplace requires a specific set of skills. Learning conventions related to structure and style will enable you to convey your message to your audience professionally.

Email is one of many available communication technologies in the workplace, but it is not always the most appropriate one. When considering the method of communication, consider your message, your audience's likely reaction to the information, and the size of your audience. In general, email is good for positive or neutral news and sharing information. Sometimes other methods of communication (face-to-face, phone, instant messaging, video conferencing, etc.) may be more appropriate.

The following example represents a standard request and reply email in the workplace. Note that because this news would likely be seen as either neutral or positive, the writer has chosen to use the direct method of communication.

From: mandypenney@uwloo.ca

To: All Staff 

Subject: Reactions to Casual Dress Policy


Dear Staff,


Human resources is considering implementing a casual dress policy in the workplace. Please provide feedback on the questions below as management considers changing its current policy.


Increasingly, staff are noting that they would feel more comfortable and productive in the work environment if they were able to dress casually. However, there is no agreement on what constitutes an acceptable level of "dressing down" at our company. Here are some questions to consider:

In other cases, a writer may commit accidental plagiarism due to carelessness, haste, or misunderstanding. For instance, a writer may be unable to provide a complete, accurate citation because of neglecting to record bibliographical information. A writer may cut and paste a passage from a website into her paper and later forget where the material came from. A writer who procrastinates may rush through a draft, which easily leads to sloppy paraphrasing and inaccurate quotations. Any of these actions can create the appearance of plagiarism and lead to negative consequences.

Any idea or fact taken from an outside source must be cited, in both the body of your paper and the references. The only exceptions are facts or general statements that are common knowledge. Common knowledge facts or general statements are commonly supported by and found in multiple sources. For example, a writer would not need to cite the statement that most breads, pastas, and cereals are high in carbohydrates; this is well known and well documented. However, if a writer explained in detail the differences among the chemical structures of carbohydrates, proteins, and fats, a citation would be necessary. When in doubt, cite!

Less-experienced writers, however, sometimes overuse direct quotations in a research paper because it seems easier than paraphrasing. At best, this reduces the effectiveness of the quotations. At worst, it results in a paper that seems haphazardly pasted together from outside sources. Use quotations sparingly for greater impact.

Although APA style guidelines do not require writers to provide page numbers for material that is not directly quoted, your instructor may wish you to do so when possible. Check with your instructor about his or her preferences.

Here, the writer chose to mention the source title in the sentence (an optional piece of information to include) and followed the title with a parenthetical citation. Note that in this example the parenthetical citation is placed before the comma that signals the end of the introductory phrase.

To cite a specific episode of a radio or television series, list the name of the writer or writers (if available), the date the episode aired, its title, and the type of series, along with general information about the series.

Provide as much information as possible about the writer, director, and producer; the date the podcast aired; its title; any organization or series with which it is associated; and where you retrieved the podcast.

We recommend the authors listed below because we think they really showcase the amazing qualities of a true Canadian writer. Be it a poet, a children's author, or a literary historian, Canadian authors have a lot to offer readers.

Yann Martel is a fiction writer with a paradoxical style of writing. Although his writing is playful, his approach to his craft is methodical and planned, not spontaneous. His writing process is slow; when he has an idea, he does research . . . then comes up with another idea and does more research . . . and on and on. We recommend Life of Pi, the fantasy-adventure novel about an Indian boy who explores his spirituality while stranded at sea in a lifeboat with wild animals. The novel's main themes include the relativity of truth and the ideas that life is a story and that growth comes through adversity.

Alice Munro is a famous short story writer. Her narratives feel private and intimate, and her characters tend to be in search of a revelation. The stories she writes are often social critiques that take place around Huron County, Ontario, where she lives. Her central themes are love and work and the balance between the two; her characters are unsophisticated yet relatable. We recommend Dear Life, a rich collection of short stories about social mores and gender roles.

Joseph Boyden is a First Nations writer who pens historical fiction. His writing is vivid and contemporary, often portraying the strengths of marginalized groups within Canada. He is candid about his opinions on the environment and First Nations issues, and he has a strong interest in Canadian-oriented activist concerns. We recommend Three Day Road, a story about the journey of two young Cree men who volunteer for the First World War and end up becoming snipers.

Emma Donoghue is a novelist as well as a writer of literary history and drama for stage, radio, and screen. Her writing shows humanity at its best and worst while also evoking empathy for outsiders. She excels at telling stories based on actual events, underscoring the anxiety and drama of real life. Her work exudes emotional intelligence, and she conducts extensive research before writing her novels. We recommend Room, a gripping tale told from the perspective of a five-year-old boy being held captive in a small room with his mother.

Thomas King, one of the top contemporary Aboriginal writers in North America, is a novelist, short story writer, essayist, screenwriter, and photographer. As an activist for North American Aboriginals, his stories portray the challenges faced by indigenous peoples in Canada. His writing combines traditional Western narratives with an informal tone as well as strong and humorous characters. We recommend Green Grass, Running Water, an exploration of the lives of a group of characters in a small Canadian town.

Stephen Leacock was a famous fiction and non-fiction writer, essayist, social critic, teacher, and political scientist. He thought it was important for people to be able to laugh at themselves, and he believed that life shouldn't be taken too seriously; in fact, he wrote about the theoretical and technical aspects of humor. He valued community and organic growth, and those themes come through in his writing. We recommend Sunshine Sketches of a Little Town, a sequence of stories that are considered to be one of the most enduring classics of humorous Canadian literature.

Sinclair Ross is a fiction writer whose naturalistic prose often deals with intellectual isolation. His novels, which are about life on the prairies of Western Canada, provide remarkable descriptions of the great Canadian landscape. We recommend As for Me and My House, a story that takes place in a Midwestern prairie town and deals with the experiences of a minister's wife, her husband, and their hardships.

Susan Juby is a writer most widely known for her humorous works of young adult (YA) fiction. Throughout her writing career, one of her goals has been to write the kinds of books she loves to read. She currently represents the emerging generation of scholarly, scientific, and artistic leadership in Canada. We recommend the Alice series: Alice, I Think; Miss Smithers; and Alice MacLeod, Realist at Last. The series is about the trials and tribulations of Alice, a misfit teen who's been homeschooled for years and is trying to make it in the world.

Carolyn Arnold is a popular Canadian crime writer with a big imagination, creating riveting stories of killers and crimes that need to be solved. Arnold has always had a love of writing, especially crime writing. We recommend Ties That Bind, a mystery about a murder that escalates into a hunt for a serial killer. ff782bc1db

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