I enjoy working to understand and empathize with users. I strive to align user-centered design methodologies with business needs. An advocate for the user in cross-functional discussions and a champion of good design practices. Skilled in wireframing, interface design, experience design, service design, design thinking, user research and product design. 

Dec 2022 to Dec 2023 - Shorter Loop, Remote

• Identified substantial gaps between user expectations and existing features through comprehensive research and analysis.

• Validated findings by conducting surveys among the user base and presenting data to the team, highlighting the need for improvements.

• Led the redesign efforts, collaborating with development team to enhance usability,  improve navigation and streamline onboarding user flow.

• Achieved significant improvements in overall user satisfaction and contributed to a better product experience.

Feb 2021 to Oct 2022 - Phantom FX, Remote

• Achieved user-friendly designs for a collaborative and tracking application, connecting eight departments, resulting in streamlined production processes. Conducted impactful user research, identifying critical pain points and implementing solutions to improve efficiency.

• Successfully created and maintained a design system, ensuring consistent and efficient 

• design practices. Significantly increased the System Usability Scale (SUS) score from less than 5 to an impressive 90%, and boosted adoption rate from 10% to a remarkable 97%.

Jun 2014 to Jun 2019 - Vellore Institute of Technology, Chennai.