Effective Date: April 09 2025Last Updated: April 09 2025
Tezpe (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect the data you provide while using our mobile recharge and bill payment services.
By using Tezpe, you agree to the practices described in this Privacy Policy.
📌 1. Information We CollectWe collect the following types of information when you use our platform:
a. Personal InformationFull Name
Mobile Number
Email Address (if provided)
Billing Address (if applicable)
KYC Documents (if required for certain services)
b. Transactional InformationRecharge and bill payment details
Transaction ID, amount, date & time
Payment method used
Wallet balance and usage logs
c. Device and Log InformationIP address
Device type and model
App version and operating system
Location data (only with your permission)
d. Cookies and AnalyticsWe may collect anonymized data through cookies or analytics tools to improve our services.
⚙️ 2. How We Use Your InformationWe use your information for the following purposes:
To process recharges and bill payments
To create and manage your wallet balance
To detect and prevent fraud or unauthorized access
To send transactional alerts and updates
To improve app performance and customer experience
To comply with legal obligations and regulations
🔄 3. Sharing of InformationWe do not sell or rent your personal data to any third party. We may share your data only with:
Payment gateways (e.g., Razorpay, PayU) for processing transactions
Service providers (e.g., telecom operators, utility billers) to fulfill your requests
Legal or regulatory authorities if required by law
Third-party tools (e.g., analytics or SMS APIs), only as needed for service delivery
🛡️ 4. Data SecurityWe take reasonable measures to protect your data using:
End-to-end encryption for payment data
Secure servers and firewalls
Access controls and internal audits
Regular monitoring for unauthorized activity
However, no system is 100% secure, and we cannot guarantee absolute protection.
♻️ 5. Data RetentionWe retain your data only for as long as necessary to:
Complete transactions
Comply with legal and accounting requirements
Resolve disputes or enforce our policies
You can request deletion of your data, subject to legal constraints.
🔧 6. Your RightsAs a user, you have the right to:
Access the data we hold about you
Request correction of inaccurate data
Request deletion (where legally permissible)
Withdraw consent for non-essential features (e.g., marketing)
To exercise these rights, contact us at bmamba.tech@gmail.com.
👤 7. Children’s PrivacyTezpe is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.
🌐 8. Third-Party LinksOur app or website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.
🔁 9. Updates to This PolicyWe may update this Privacy Policy from time to time. When we do, we will notify you via app notification, email, or website banner.
📞 10. Contact UsFor any questions or concerns regarding your privacy, please contact:
Tezpe Customer SupportEmail: bmamba.tech@gmail.comPhone: 8252401303Address : Anisabad, patna 800002