1. Introduction
Welcome to “Translate Go - AI Translator”, a mobile application developed and provided by NgocNguyen Team ("NgocNguyen Team," "we," "us," or "our"). This application is designed to offer convenience and including features such as text, image, and voice translation, keyboard input, and the phrasebook function services to users ("you" or "your"). These Terms of Use ("Terms") govern your access to and use of the App and any services, features, content, or information offered through the App (collectively, the "Services"). Please read these Terms carefully before using the App.
By accessing or using the App or Services, you signify your agreement to be bound by these Terms. If you do not agree to these Terms, you must not access or use the App or Services.
2. Acceptance of Agreement
These Terms constitute a legally binding agreement between you and NgocNguyen Team regarding your use of the Application and Services. By accessing or using the Application, you represent that you are of legal age to enter into this agreement and are competent to do so.
You have not previously been suspended or removed from the Services and your registration and use of the Services is in compliance with all applicable laws and regulations. If you are an organization, the individual accepting these Terms on your behalf represents and warrants that it has the authority to bind you to these Terms and you agree to be bound by these Terms.
If you are under 13 years of age or do not meet the eligibility requirements, you may not use the Application.
By accessing or using the App or Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use ("Terms"), as well as our Privacy Policy and any other applicable agreements or policies referenced herein. It is important that you carefully review these documents, as they contain important information about your rights and obligations as a user of the App.
Eligibility: You affirm that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are under 18 or do not meet the eligibility requirements, you may not use the App.
Binding Agreement: These Terms constitute a legally binding contract between you and NgocNguyen Team. By clicking "I Agree" or similar button, or by accessing or using the App, you are indicating your acceptance of these Terms and entering into a contract with us. If you do not agree to these Terms, you must not access or use the App.
Modification of Terms: We reserve the right to modify these Terms at any time, at our sole discretion. Any changes to the Terms will be effective immediately upon posting the revised Terms in the App or on our website. Your continued use of the App after the posting of any revised Terms constitutes your acceptance of those changes. We encourage you to review these Terms periodically to stay informed of any updates.
Termination: We may terminate or suspend your access to the App at any time, with or without cause, and without prior notice. Upon termination, your right to use the App will immediately cease, and you must discontinue all use of the App. We may also terminate or suspend your account if you violate any of these Terms.
Entire Agreement: These Terms, together with our Privacy Policy and any other applicable agreements or policies referenced herein, constitute the entire agreement between you and NgocNguyen Team regarding your use of the App and Services. These Terms supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and NgocNguyen Team.
3. “Translate Go - AI Translator” Service Overview
“Translate Go - AI Translator” is a mobile application that provides a comprehensive translation service that supports multiple language through various features:
- Text Translation: Users can input text for real-time translation into a target language.
- Image/ Camera Translation: Upload or capture images containing text for translation using OCR technology.
- Voice Translation: Record spoken words or phrases and have them translated into text in a different language.
- Keyboard Input: Type directly in a target language using the app's real-time translation keyboard.
- Phrasebook: Save frequently used translations or phrases for easy access and reference
The App may offer different service levels, including free and paid options. The features and limitations of each service level are described in the App. You are responsible for selecting the service level that best meets your needs.
4. Payment Terms
Some features or services offered through the App may require payment. If you choose to purchase a paid subscription or other paid services, you agree to pay the applicable fees. You authorize us to charge your chosen payment method for these fees. We may use a third-party payment processor to handle payment transactions. You are responsible for all charges incurred under your account, including any applicable taxes.
4.1 Purchase
Some features or services offered through the App may require payment. A description of the features associated with in-app purchases is available within our application. If you decide to purchase a subscription or other paid services, you agree to pay the applicable fees. You authorize us to charge your selected payment method for these fees. We may utilize a third-party payment processor to manage payment transactions. You are responsible for all charges incurred under your account, including any applicable taxes.
4.2 Pricing and Billing:
The fees and prices for our services and products will be clearly presented before you complete a transaction. We may update prices and service charges in the future and will notify you of any changes in advance.
4.3. Payment methods
We accept various online payment methods, including credit and debit cards, following payment authority regulations. A third-party payment processor may be used, and purchases through third-party app stores are subject to their payment policies. You must provide accurate billing information and a valid payment method, which authorizes us to charge any subscription fees to your account.
4.4. Auto-renew Subscription
The app provides auto-renewing subscriptions for services or packages you subscribe to. Billing cycles are based on the subscription plan you choose—weekly, monthly, or annually. With this feature enabled, your subscription will automatically renew at least 24 hours before the current period ends, without any action required on your part. Your account will automatically renew within 24 hours unless you cancel the subscription.
4.5. Free Trial
When you subscribe to Paid Content, we may offer a trial period either for free or at a reduced rate, depending on promotions, the type of subscription, and the term you select. We reserve the right to determine eligibility for the trial and may cancel or change it at any time. You may need to provide valid payment information to start the trial, and if you don't cancel before the trial ends, you'll be charged automatically regularly. If you cancel, your account will only have access to the free parts of our Services.
4.6. Cancellation
In case you wish to cancel the transaction, please contact us according to the specific instructions and conditions of the refund and service cancellation policy.
4.7 Refunds:
We do not generally offer refunds for paid subscriptions or services. However, we may consider refund requests on a case-by-case basis. If you believe you are entitled to a refund, please contact our customer support team.
5. Intellectual Property Rights
The App, including its content, features, and functionality, is owned by NgocNguyen Team and is protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not use any of our trademarks, logos, or other proprietary information without our prior written consent.
You may not use any automated system, including without limitation, "robots," "spiders," "offline readers," etc., to access the Service in a manner that sends more request messages to the NgocNguyen Team servers in a given period than a human can reasonably produce in the same period by using a conventional online web browser. Notwithstanding the foregoing, NgocNguyen Team grants the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials. NgocNguyen Team reserves the right to revoke these exceptions either generally or in specific cases.
6. General Prohibitions
You agree not to do any of the following:
- Violate any applicable law or regulation.
- Infringe upon the rights of others, including intellectual property rights.
- Use the App for any illegal, harmful, or unauthorized purpose.
- Interfere with or disrupts the integrity or performance of the App or its associated services.
- Attempt to gain unauthorized access to the App, other users' accounts, or our systems.
- Engage in any activity that could harm, disable, overburden, or impair the App or interfere with any other party's use and enjoyment of the App.
- Introduce any viruses, malware, or other malicious code into the App.
- Use any robot, spider, scraper, or other automated means to access the App for any purpose without our express written permission.
- Collect or harvest any personally identifiable information from the App without our consent.
- Use the Service for any commercial solicitation purposes.
7. Disclaimer of Warranties
The App and Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. NgocNguyen Team does not warrant that the App or Services will be uninterrupted, error-free, or secure.
8. Indemnification
You agree to indemnify, defend, and hold harmless NgocNguyen Team and its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, liabilities, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your use of the App or Services.
9. Governing Law
These Terms shall be governed by and construed by the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
10. General Terms
Entire Agreement: These Terms constitute the entire agreement between you and NgocNguyen Team regarding the use of the App and Services and supersede all prior and contemporaneous communications and proposals, whether oral or written.
Severability: If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.
Waiver: The failure of NgocNguyen Team to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Assignment: You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, without our prior written consent. We may assign or transfer these Terms or our rights under these Terms, in whole or in part, without restriction.
Force Majeure: Neither party shall be liable for any delay or failure to perform its obligations under these Terms if such delay or failure is due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
11. Contact Us
If you have any questions about these Terms or the App, please contact us at Email: ngocnguyen.nv90@gmail.com