Terms of Service

Terms of Service for Racflow

Effective Date: May 7, 2026

1. Acceptance of Terms
By accessing or using the Racflow platform, operated by MOULAY RACHID ELALAOUI (Auto-entrepreneur, Morocco, ID: 003965826000028), you agree to comply with and be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Description of Service
Racflow is a SaaS platform providing AI-powered chatbot management and WhatsApp integration via Meta's Cloud API.

3. Meta Integration and WhatsApp Policies
Our service utilizes the Meta WhatsApp Cloud API. By using the Embedded Signup feature, you agree to grant us the necessary permissions to manage your WhatsApp Business Account solely for the purpose of operating your chatbots.
You acknowledge that you must comply with Meta's Commerce Policies and WhatsApp Business Messaging Policies. Racflow is not responsible for any bans or restrictions placed on your WhatsApp account by Meta due to policy violations.

4. User Responsibilities
Users are responsible for:

5. Limitation of Liability
Racflow and its operator shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services, or any disruption in Meta's API services.

6. Contact Information
For any legal or support inquiries, please contact: