Support
Terminal File Manager Pro
We're here to help you get the most out of Terminal File Manager Pro.
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CONTACT US
For questions, feedback, or technical support, please email us at:
📧 pradeep.aneesh@gmail.com
We typically respond within 24-48 hours.
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FREQUENTLY ASKED QUESTIONS
How do I start the FTP server?
Go to the FTP Server section in the app, configure your username and password, and tap "Start Server." The app will display an IP address you can use to connect from any computer on the same network.
How do I connect to cloud storage?
Navigate to Cloud Storage, tap on your preferred service (iCloud, Google Drive, or Dropbox), and follow the authentication prompts to connect your account.
How do I protect files with Face ID?
Move files to the Secure Vault section. The vault is automatically protected with Face ID or Touch ID. You can also set a backup passcode.
What file formats are supported?
Terminal File Manager Pro supports documents (PDF, DOC, DOCX, XLS, XLSX, PPT, PPTX, TXT), images (JPG, PNG, GIF, BMP, HEIC), audio (MP3, WAV, M4A, FLAC), video (MP4, MOV, AVI), archives (ZIP, RAR, 7Z), and code files (Swift, Python, JS, HTML, CSS, JSON, XML, and more).
How do I transfer files via WiFi?
Open WiFi Transfer, start the transfer server, and use the provided URL on any device connected to the same network to upload or download files.
Is my data secure?
Yes. All your data remains on your device. We do not collect, store, or transmit any personal information. Files in the Secure Vault are encrypted using AES-256 encryption.
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TROUBLESHOOTING
App crashes on launch
Try restarting your device. If the issue persists, reinstall the app. Your files in the device storage will not be deleted.
FTP server not connecting
Ensure your computer and iOS device are on the same WiFi network. Check that no firewall is blocking the connection.
Cloud storage not syncing
Verify your internet connection and re-authenticate your cloud account in the app settings.
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FEEDBACK
We love hearing from our users! If you have suggestions for new features or improvements, please send them to:
📧 pradeep.aneesh@gmail.com
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