Welcome to the Satin Web Support Center! We're glad to help you with Satin Web!
Make sure that your running Windows 7 or later, and that your operating system is completely up to date.
Also, if you are not using an administrator account, you may not be able to install Satin Web.
This video shows how to install Satin Web. Video link: https://youtu.be/xx9PKWyYcJw