My 25 years of experience as Technical Writer, including 12 yrs as the sole writer for 8+ small startups, produced a user-centric approach to content for both technical and non-technical users across numerous mediums and always version-controlled.
Online Help
Specialize in authoring from scratch for SaaS security, virtualization, encryption, network security, disaster recovery/high availability, legal compliance technologies, and other products.
Subjects & Testing
Grasp complex topics and learn new subjects at every turn. Test all documentation I author. Manage document release schedules and participate in the related team meetings.
User Interface Copy
Worked with UX Teams to deliver UI copy for three SaaS Security products.
My volunteerism encompasses 5 years in nonprofit management, including 3 years as Director of Newark Parks Foundation, demonstrating a wide array of skills. Published persuasive press articles and case studies to garner support and advocate for the organization’s mission.
Finance & Accounting
Performed nonprofit bookkeeping: customized Chart of Accounts, set up QuickBooks Classes (Job Costing) for nonprofit programs and performed reconciliation.
Presented budgets, financial statements, and tax filings to Board of Directors.
Performed small business invoicing and tax reporting using Quicken and TurboTax software.
Leadership
Founded a nonprofit. Filed all necessary state and federal paperwork for nonprofit status, incorporation, and dissolution.
Managed and recruited Board members. Worked with Board to define mission, ensuring actionable mission statement. Performed strategic planning with Board.
Performed volunteer recruitment and managed all partnerships.
Program Development & Web Content
Defined programs and financial strategies for two nonprofits, and performed data entry for program monitoring of another nonprofit.
Delivered marketing communications, branding, press articles, social media campaigns, & web content to support programs.
Built the infrastructure needed to support programs and apply for funding/grants: performed program metric development and authored Statement of Need.
Fundraising & Grant Management
Authored Letters of Inquiry and a winning Corporate Giving Letter. Reported spending to private funder.
Performed donor research via 990-PFs and identified areas of interest that matched org’s programs and projects and strategy.
Performed funding/grant research with the intent of applying for a grant, but found an alternative funding model (developer fees) that produced a quicker turnaround: Spearheaded a 3-month study, resulting in 1.2M in public revenue to a small community.