Privacy Policy

By using our Services, you are agreeing to following Policy. We would like to tell you that if you don’t agree to the Policy below, you can’t use or access the Services in any manner.

Effective date: 28th November 2021

Please read on to learn the rules and restrictions that govern your use of our, products, services, mobile applications, website(s) and other software (collectively, the “Services”). If you have any questions, comments, or concerns regarding these Policy or our Services, please contact us at contact@technixia.com.

These Policy of Use (the “Policy”) are a binding contract between you and Technixia. You must agree to and accept all of the Policy, or you don’t have the right to use the Services. Your use of the Services in any way means that you agree to all of these Policy, and these Policy will remain in effect while you use the Services. These Policy include the provisions in this document.


  • GENERAL

  • This Mobile Application with the name of Technixia is operated by Technixia Automation Pvt Ltd. We are committed to protecting and respecting your privacy. We do collect your personal information and process your personal data in accordance with the IT Act, 2000 (21 of 2000) and other national and state laws which relate to the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data.

  • Downloading, accessing, or otherwise using the App indicates that you have read this Privacy Policy and consent to its Policy. If you do not consent to the Policy of this Privacy Policy, do not proceed to download, access, or otherwise use the App.

  • We collect your personal information in order to provide and continually improve our products and services.

  • Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. The last updated date can be found at the beginning of this policy.

  • WILL THESE POLICY EVER CHANGE?

  • We are constantly trying to improve our Services, so these Policy may need to change along with the Services. We reserve the right to change the Policy at any time, but if we do, we will bring it to your attention by placing a notice on the Services and/or by sending you an email.

  • If you don’t agree with the new Policy, you are free to reject them; unfortunately, that means you will no longer be able to use the Services. If you use the Services in any way after a change to the Policy is effective, that means you agree to all of the changes.

  • Except for changes by us as described here, no other amendment or modification of these Policy will be effective unless in writing and signed by both you and us.

  • HOW WE COLLECT THE INFORMATION

  • From you directly and through this App: We may collect information through the App when you visit. The data we collect depends on the context of your interactions with our App.

  • Through business interaction: We may collect information through business interaction with you or your employees.

  • From other sources: We may receive information from other sources, such as public databases; joint marketing partners; social media platforms; or other third parties such as Information about your interactions with the products and services offered by our subsidiaries.



  • INFORMATION WE COLLECT

  • We collect information primarily to provide better services to all of our customers.

  • We collect the following information from you when you use or signup on our App:

  • Name, Email, Phone Number (Optional), Gallery, Camera, Home Address, Wi-Fi Details, HUB ID (Technixia’s Gateway ID which will be provided to you by Technixia)

  • When you visit our App, some information is automatically collected. This may include information such as the type of mobile device, Operating System (OS) running on your device, Internet Protocol (IP) address, unique user ID, access times, device type, and language. We also collect information about how you use Our products or services.

  • The information about your usage of the App, including crash logs and usage statistics.

  • We automatically collect information using “Cookies”. Cookies are small data files stored on your device. Among other things, cookies help us to improve our App, our marketing activities, and your experience. We use cookies to see which areas and features are popular and to count visits to our App.

  • We will retain your information as long as we require this to provide you with the goods and services and for such a period as mandated by the concerned laws.

  • If you opt to receive marketing correspondence from us, subscribe to our mailing list or newsletters, enter into any of our competitions or provide us with your details at networking events, we may use your personal data for our legitimate interests in order to provide you with details about our goods, services, business updates and events.


  • HOW WE USE INFORMATION

  • We use the information we collect primarily to provide, maintain, protect and improve our current products and services.

  • We use the information collected through this App as described in this policy and we may use your information to:

  • Improve our services, App and how we operate Our businesses;

  • Understand and enhance your experience using our App, products, and services;

  • Personalize our products or services and make recommendations;

  • Provide and deliver products and services you request,

  • Process, manage, complete, and account for transactions;

  • Provide customer support and respond to your requests, comments, and inquiries;

  • Create and manage the online Technixia application-specific accounts you manage on our App;

  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;

  • Communicate with you about promotions, upcoming events, and news about products and services;

  • We may process your personal information without your knowledge or consent where required by applicable law or regulation for the purposes of verification of identity or for prevention, detection, or investigation, including of cyber incidents, prosecution, and punishment of offenses:

  • Protect, investigate and deter against fraudulent, unauthorized, or illegal activity.

  • DOES TECHNIXIA COST ANYTHING?


  • Technixia will provide the control and monitor of all the devices manufactured by Technixia by a mobile application, free of cost for the life time. But Technixia reserves the right to require payment of fees for certain additional features of the Services. Should you elect to subscribe to such features, you shall pay all applicable fees, as described on the Services in connection with such features.

  • Technixia reserves the right to change its price list and to institute new charges at any time, upon thirty (30) days prior notice to you, which may be sent by email or posted on the Services. Use of the Services by you following such notification constitutes your acceptance of any new or increased charges.

  • DATA TRANSFER

  • Information about our users is an important part of our business and we take due care.

  • We share your data with your consent or to complete any transaction or provide any product or service which is specific to our line of business to make your experience better which you have requested or authorized.

  • We may employ other companies and individuals to perform functions on our behalf. The functions include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring credit risk, and providing customer service

  • These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection laws

  • We release account and other personal information when we believe is appropriate to comply with the law, enforce or apply our conditions of use, and other agreements, protect the rights, property, or safety of Us, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.


  • DATA SECURITY

  • We take due care to protect our customer’s data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to the data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.

  • We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customers’ personal information.

  • We take reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure alteration, and destruction. It is your responsibility to protect your usernames and passwords to help prevent anyone from accessing or abusing your accounts and services.

  • You should not use or reuse the same passwords you use with other accounts as your password for our services.

  • It is important for you to protect against unauthorized access to your password and your devices, and applications. Be sure to sign off when you finish using a non-personal device.

  • Information you provide to us is securely stored on our secured servers. We have implemented appropriate physical, technical and organizational measures designed to secure your information against accidental loss and unauthorized access, use, alteration, or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties that have a legitimate business need for such access.

  • Information collected from you will be stored for such period as required to complete the transaction entered into with you or such period as mandated under the applicable laws.


  • LINKS TO THIRD PARTY SITE/APP

Our App may, from time to time, contain links to and from other App/Websites of third parties. Please note that if you follow a link to any of these App/Websites, such App/Websites will apply different Policy & Conditions specific to the data collection and privacy of your personal data and we do not accept any responsibility or liability for those sets of 3rd party interfaced policies. When you leave our Site, we encourage you to read the privacy policy of every App/Website you visit.

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app


  • SHARING OF PERSONAL INFORMATION

  • We do not share your personal data with third parties without your prior consent other than:

  • To comply with laws or to respond to lawful requests and legal process;

  • To protect the rights and property of Us, our agents, customers, and others including to enforce our agreements, policies, and Policy of use:

  • In an emergency, including to protect the personal safety of any person; and

  • For the purpose of a business deal (or negotiation of a business deal) involving the sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture, or bankruptcy transaction or proceeding).


  • CHILDREN

If you are under the age of 18 or the age of majority in the jurisdiction in which you reside, you may only use Our App with the consent of your parent or legal guardian. In any case, we will not be liable for any cause of action that arose due to non-compliance with this section.


  • CHANGES TO THIS POLICY

We may change this policy from time to time. If we make any changes to this policy, we will change the “Last Updated” date above. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy. If you have any concerns about privacy or grievances with Us, please contact us with a thorough description and we will try to resolve the issue for you.


  • WHAT IF I WANT TO STOP USING THE SERVICES?


  • You’re free to do that at any time, by contacting us at contact@technixia.com; as well as the licenses above, to understand how we treat information you provide to us after you have requested deletion of your Services account. Technixia is also free to terminate (or suspend access to) your use of the Services or your account, for any reason in our discretion, including your breach of these Policy. Technixia has the sole right to decide whether you are in violation of any of the restrictions set forth in these Policy.

  • Account termination may result in destruction of any User Submissions and/or Device Data associated with your account, so keep that in mind before you decide to terminate your account. We will try to provide advance notice to you prior to our terminating your account so that you are able to retrieve any important User Submissions or Device Data you may have stored in your account (to the extent allowed by law, these Policy, and the functionality of the Services), but we may not do so if we determine it would be impractical, illegal, not in the interest of someone’s safety or security, or otherwise harmful to the rights or property of Technixia.

  • If you have deleted your account by mistake, contact us immediately at contact@technixia.com – we will try to help, but unfortunately, we can’t promise that we can recover or restore anything.

  • Provisions that, by their nature, should survive termination of these Policy shall survive termination. By way of example, all of the following will survive termination: any obligation you have to pay us or indemnify us, any limitations on our liability, any Policy regarding ownership or intellectual property rights, and Policy regarding disputes between us.



  • WHAT ELSE DO I NEED TO KNOW

  • Indemnity. You agree to indemnify and hold Technixia, its affiliates, officers, agents, employees, and partners harmless for and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any third-party claims relating to (a) your use of the Services (including any actions taken by a third party using your account), and (b) your violation of these Policy. In the event of such a claim, suit, or action (“Claim”), we will provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).


  • Assignment. You may not assign, delegate or transfer these Policy or your rights or obligations hereunder, or your Services account, in any way (by operation of law or otherwise) without Technixia’s prior written consent. We may transfer, assign, or delegate these Policy and our rights and obligations without consent.


  • Choice of Law; Arbitration. These Policy are governed by and will be construed under the laws of the State of West Bengal, without regard to the conflicts of law’s provisions thereof. Any dispute arising from or relating to the subject matter of these Policy shall be finally settled in Kolkata, West Bengal.


  • Miscellaneous. You will be responsible for withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Services. The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Policy shall otherwise remain in full force and effect and enforceable. You and Technixia agree that these Policy are the complete and exclusive statement of the mutual understanding between you and Technixia, and that it supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of these Policy, and that all modifications to these Policy must be in a writing signed by both parties (except as otherwise provided herein). No agency, partnership, joint venture, or employment is created as a result of these Policy and you do not have any authority of any kind to bind Technixia in any respect whatsoever. You and Technixia agree there are no third-party beneficiaries intended under this Agreement.

Contact Details:

Name: Technixia Automation Pvt Ltd

Email: contact@technixia.com

Address: IIM Calcutta, Diamond Harbour Road, Joka, Kolkata, West Bengal 700104