Why use voice over Internet Protocol (VoIP) hardware in your small business? Because VoIP lets you combine voice, data, and video into a single, easy-to-manage service.
Not sure why VoIP is such a big deal these days? You're not alone. Many small business owners have heard about voice over Internet protocol (VoIP), but they're not sure how it applies to them. Find out here.
Before we start talking about why having VoIP hardware is such a great way to go, we should review what we mean by VoIP and unified communications.
Small business owners are discovering why VoIP hardware is such a powerful tool for maintaining a competitive edge. When you switch to an IP-based unified communications system, you'll find that you can increase productivity because you've combine and simplified your communication tools. You can secure your voice and data more strongly. And you can make it easier for your employees to maintain access to your network, whether at work or at home.
When you sign up for an online fax service, you can choose a month-to-month or annual plan. Month-to-month plans cost more overall, but you can break up the total cost each month rather than pay for a year's subscription up front. Because of the flexibility month-to-month plans provide, we've taken those charges into consideration. The fees for the services in our review range from $7.95 to $29 a month. Your monthly subscription includes a certain allotment of pages you can receive and send via fax each month. Most fax services just allot a total number of pages, regardless of how many of those you send or receive, though a couple divide your total and allow only a certain number of received faxes and of sent faxes, which can be too restrictive.
If your company sends or receives more pages than your plan allows, you will be charged an overage fee per page. In our review, that fee ranges from 3 cents to 12 cents. The industry average is about 10 cents per page.
You should also be aware that some, though not most, online fax services charge a one-time setup fee. Only two companies in our review charge this expense.
The FCC has laws that regulate faxing, just as it has laws for other forms of communication like emails, phone calls and texts. Breaking these laws can result in lawsuits from the people you've contacted and in financial penalties from the FCC. These penalties start at $500 per page that you sent that was not in line with the regulations.
The most important rule is to not send unsolicited – sometimes known as junk – faxes. There are some cases, however, when this is acceptable:
If the above criteria are met, you can send unsolicited faxes without penalty. When you send these faxes, however, you must include an obvious and cost-free way for the recipients to opt out of your faxes. This notice must include your contact information on the first page of documents you send. If you receive an opt-out request, you must reply within 30 days of receipt.
Fax laws may vary depending on location. Be sure you know and understand the laws in your area before you start sending faxes.
If you want to be done with your old fax machine but still need a secure, easy way to send sensitive information, online fax services are worth investigating. The best fax services are RingCentral Fax, OnlineFaxes.com and MetroFax, though the service best suited to your company may vary.