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If a Parental control PIN is set, Prime Video app will ask for the PIN to make any purchases or to watch a contain rated 18+. Given below are the steps to reset the PIN, in case you have forgot the PIN.
Step 1:
To set it up, go to the Prime Video app on your phone. There, locate the hamburger menu icon at the top-left corner. Tap on that to proceed.
Step 2:
On the following screen, select and tap on Settings.
Step 3:
The app will now show a number of setting, locate Parental Controls and tap on it.
Step 4:
From the following options, tap on Change Amazon Video PIN to proceed.
Step 5:
Now, the app will ask you to enter your password. This is the same password as on your Amazon account.
Step 6:
Once you've logged on successfully, enter the PIN (Personal Identification Number) of your choice. Make a note of this PIN as you will need it on all devices linked to your Amazon account to play videos. Tap on the Save button once you're done.