AOL Video Won’t Play – Troubleshooting

If you come across a problem where the Video Won’t Open on AOL Gold, then you need to restart the system first.

Restarting the system will help in clearing the internal storage of the device and will help in rectifying the issue.

To do that:

• Go to the Start button
• Select on the restart button.
• By doing this simple procedure you might notice that the problem has been rectified.

While trying to play the videos on AOL, you might come across an error which says Unable to Open & Play Video on AOL.

To do that

• You need to proceed to the Settings of the browser
• Select on the history option of the browser.
• After completing the procedure select Clear button of clear browsing history
• Now, check whether the error has been rectified or not.

Rectify AOL Video Player won't play just take a look at the below given steps

• First sign in to the AOL desktop gold software first.

Note: In case, you unable login desktop gold account then read troubleshooting guide on AOL desktop gold login error

• After that select on the Start button and then select on the program and proceed to the all programs.
• Then select on Windows Media Player and go to the Help menu button and select on check updates.
• In case if there are any updates then you need to update it and follow the instructions that you can see on the screen.

To do this,

• Move and select on the Start button and click on programs and select in all programs and then proceed to select Windows media player.
• Select on the tools. (If the tool option is not available then place the cursor on the title bar and right click on it and select on show classic menu. Or you can also click on alt key after that you will be able to view the tools menu.)
• Then select on the Performance button.
• Then drag the slide bar that you can see on the screen and select on the okay button to save changes.

In case you are using an outdated version of video driver then you might come across this problem.

To solve it,

• Move the cursor to the Start button & type in the search bar update Device drivers .
• Then the list of search results is displayed on the screen.
• Select on the most relevant results. After the procedure is completed, a list will be visible which provide you with a list of installed drivers.
• From that you can select the one and then install it. After that install it and then complete the process.

You can also check your desktop gold software update. If you find update is available then update it.