This course is a hands-on introduction to creating clear, useful, and professional workplace documents. You’ll learn how to:
Identify your audience and tailor your message for clarity and impact.
Choose the right format and tone for different workplace situations.
Apply design and layout principles so your documents are easy to read and use.
Build a small portfolio of real-world projects you can use in your job or during your job search.
You’ll work through a set of short, practical projects, each based on documents that are commonly needed in the workplace, and adapt them to your own goals. Whether you’re new to the field, building a portfolio, or just want to communicate more effectively at work, you’ll finish with skills and examples you can put to use right away.
I’m a senior technical writer with 15+ years of experience creating and managing documentation, training, and communication resources. My background spans hands-on writing, producing videos and learning tools, and leading a technical communication team to support multiple curriculum products.
I hold both a bachelor’s and a master’s degree in technical communication, and I’ve also taught the subject at the university level in online and face-to-face settings. Those teaching experiences complemented my professional work and reinforced my focus on making complex concepts clear and approachable for learners with different goals.
I built this course to share the skills that consistently make the biggest difference in practice: understanding your audience, presenting information clearly, and producing portfolio-ready work. The goal is to give you a practical path to build confidence and create artifacts you can use without the overhead of a semester-long class. This course is part of my broader project, Engage Humans, where I share tools, templates, and projects that explore communication, learning, and design in practice.
Learn more about my background on LinkedIn.