I specialize in working with people who are new to technology as well as those who still find their devices confusing and frustrating… I tune in to your individual needs and learning style and guide you into becoming comfortable and confident with your phone, tablet, computer, etc. Whether you may have little or no experience or can do some things but want to learn more, I will patiently and gently guide you at your own pace.
If you are mystified or intimidated by your smart phone, laptop, tablet, TV, you're not alone. It's a sad fact of modern life that it's almost impossible to manage without using a computer, phone, smart TV or some digital device. Not so long ago, your life could be perfectly happy and fulfilling without them. These days, not so much. If you haven't just "figured it out" on your own, I can help!
25+ years coaching users of all levels of skill to use technology.
My first student was my 90-year-old father who had never touched a computer before!
My teaching experience includes a variety of skills including recording and radio technology, driving, crafts and storytelling.
I am trained in compassionate listening, critical thinking, and effective communication.
The Secret Truth about Tech
∗ Nobody is born knowing this stuff.
∗ If it's not obvious to you, it's because it’s not obvious.
∗ Most experts have forgotten what it's like to be a beginner.
∗ Skills develop as you pursue activities that interest you.
∗ When you make a mistake it is the computer’s fault!
* There's always more than one way to do things!
“Julia has guided, or even carried me confidently into the computer age… without her, my computer would probably still be in its box!” Mary Corddry
“Julia is an excellent teacher with incredible patience. If there is anybody you can learn from, she is the one!” Bill Eddison
“Julia is an exceptional lady and an excellent computer instructor.. she magically succeeded in teaching me to use new programs and advanced techniques far beyond my anticipation!” Ellis H. Goodman
“Julia is a superb computer teacher. Unlike many other teachers, she listens to the student and then responds in ways relevant to the student's needs and capabilities. A very valuable and unusual teacher.” Mimi Arsham
“Julia is the only one who was able to get me to shift away from being completely anti-computer to being comfortable using it on my own... She is totally patient and understanding.” Gwen Marable
"Connecting with Julia for computer help has been a terrific find. She not only knows how to teach, she is patient, friendly and kind. I would recommend Julia for any electronic-related issue." Andrea Wilson
"Julia came to my house and helped me work through a confusing email issue that she had never heard of. Together we searched and talked to help desks until we resolved the issue. Her persistence and determination is a great model for me." Martha Barss
"Julia is very skilled, patient, easy to understand, responsive, and a nice person too! I highly recommend her as an overall tech person." Sheila Scriggins
"Julia has helped me navigate setting up my smartphone with clarity and patience. I had some thorny issues and she helped resolve them. I can now use my smartphone with ease"
Hillary Kruh