Project Goals and Timeline

1. Increase website traffic by 30% within 6 months.

2. Decrease bounce rate by 20%.

3.  Achieve a customer satisfaction rating of 4.5 out of 5 for the live chat support system.

4. Launch the mobile app simultaneously with the website redesign.

• Planning and Research (June 1, 2024 - June 29, 2024):

  • Conduct thorough research on user preferences, market trends, and competitor analysis.

  • Define project scope, objectives, and key performance indicators (KPIs).

  • Develop a comprehensive project plan and assign roles and responsibilities.

• Design and Approval (June 30, 2024 - July 29, 2024):

  • Work on the visual design of the website, ensuring it aligns with the brand and user experience goals.

  • Seek approval from stakeholders for the design mockups and wireframes.

• Web Development (July 30, 2024 - September 6, 2024):

  • Implement the approved design into a functional website.

  • Develop the blog section, integrate the live chat support system, and work on the mobile app development simultaneously.

• Testing (September 7, 2024 - October 6, 2024):

  • Conduct extensive testing to identify and fix any bugs or issues.

  • Perform usability testing to ensure a seamless user experience across different devices and browsers.

• Finalization and Refinement (October 7, 2024 - November 2, 2024):

  • Fine-tune the website based on feedback from testing and user surveys.

  • Ensure all features and functionalities are working correctly.

• Deployment and Launch (November 3, 2024 - December 5, 2024):

  • Deploy the finalized website and mobile app.

  • Promote the launch through various channels and monitor user feedback.