About Our Project

DBS DocCheck is a collaborative project between DBS Singapore and SUTD students, aimed at making the credit card application process smoother and more seamless for foreigners applying through the DBS website to reduce the need for multiple iterations of communications with DBS operations staff. By enhancing user experience and streamlining document submission, we strive to simplify the application journey, ensuring a hassle-free experience for all applicants. With this motivation, we aim to solve our problem statement

"How can we make the process of credit card application foolproof such that customer submit correct documents and information to reduce the need to send back applications?"

Problem Statement

DBS DocCheck Features

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Get an easy and simple preview of all the documents and information you need to complete your credit card application. Our streamlined process ensures you have everything at your fingertips, making your application experience quick and hassle-free. No more guesswork—just a clear, straightforward guide to help you gather everything required for a smooth and successful application.

Revamped Application Checklist

Get an easy and simple preview of all the documents and information you need to complete your credit card application. Our streamlined process ensures you have everything at your fingertips, making your application experience quick and hassle-free. No more guesswork—just a clear, straightforward guide to help you gather everything required for a smooth and successful application.

Customised Document

Upload Page

Customers no longer need to worry about whether they’ve submitted all the required documents or if they’ve provided the correct ones. Our document upload page is now fully customized to their profile, ensuring that only the necessary documents specific to their application are requested. This personalized approach simplifies the process, providing peace of mind and making sure every step is clear and straightforward.

Document Optical Character Recognition (OCR)

Our advanced document Optical Character Recognition (OCR) technology automatically filters out and rejects inappropriate or blurry documents, ensuring only the highest quality submissions. This feature streamlines the credit card application process, reducing delays and ensuring a smoother, more efficient experience from start to finish.

Application Form Autofill

Say goodbye to the hassle and tedious task of manually filling in all the required information after submitting your documents. Our new autofill feature automatically extracts the necessary information from your documents, helping you complete the application form quickly and effortlessly, saving you valuable time.

FAQ ChatBot

Our always-ready FAQ chatbot is here to assist you with any credit card application-related questions, guiding you through every step of your credit card application journey. Whether you need quick answers or detailed assistance, our chatbot is your go-to resource, ensuring a smooth and stress-free experience.

Project Video