Privacy Policy for The TDS Retail
Effective Date: 10th September 2025
At The TDS Retail, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including our app, website, and any related services.
By using The TDS Retail app, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use our services.
1. Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information
Name
Email address
Phone number
Shipping and billing address
Payment information (processed through secure third-party providers)
Location Data
We may collect your location data to provide accurate service availability and delivery options near you.
Usage Data
We collect information on how you interact with our app, including browsing habits, device information, and application performance.
Transaction Information
Details of products you purchase, order history, and transaction data related to your shopping and delivery activities.
2. How We Use Your Information
We use your information for the following purposes:
To Provide Services: Process your orders, manage payments, and provide delivery services.
To Improve the App: Analyze usage data to improve functionality, enhance user experience, and develop new features.
Customer Support: Respond to your inquiries, provide customer service, and address any issues.
Promotions and Marketing: Inform you of promotions, special offers, and new products. You can opt-out of marketing communications at any time.
Referral Program: Track and apply referral rewards when you refer friends to the app.
3. Data Sharing and Disclosure
We do not sell your personal information to third parties. However, we may share your information with the following:
Service Providers: Third-party vendors who assist us with operations like payment processing, delivery, or analytics.
Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, protect rights, or investigate fraud.
4. Data Security
We take reasonable precautions to protect your information and ensure it is secure. This includes using encryption and secure server protocols for transactions and personal data.
However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Your Choices and Rights
You have the following rights regarding your personal information:
Access and Update: You can access and update your personal information via the app or by contacting us at support@thetdsretail.in.
Opt-out of Marketing Communications: You can opt-out of receiving promotional messages by following the instructions in the communication or by contacting us directly.
Delete Account: If you wish to delete your account, please contact us, and we will process your request, subject to any legal obligations.
6. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this policy periodically for any updates.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@thetdsretail.in