General Questions and Answers
Do you have a question? Please fill out this form.
We will post questions of general interest with their answers here. If you would like an individual response, please be sure to include your contact information on the form.
Please note that the J2 Adventures website also has a useful FAQ section.
What will our daily schedule / timeline look like?
Most of our scheduled activities will begin between 8 & 9 am and end by 5 pm.
The exceptions are Erev Shabbat, Havdalah / evening program in the City of David and any scheduled group dinners.
Can I bring a walker?
You are welcome to bring your walker. There is plenty of storage on our bus for mobility aides. Motorized aides will need to fold down to specific dimensions and be stored in the luggage compartment below. Please note that the motor coaches in Israel are not accessible, have some stairs to board and offer no ramps or lifts. We suggest calling the J2A Customer Care Line to discuss your individual needs.
J2A Customer Care Line: (888) 230-6008 Mon.-Thur. from 8:00 a.m. to 12:00 p.m. Eastern Time (ET).
How much walking will we be doing during each day's excursion?
J2A stressed that this is not a physically challenging tour but acknowledged that some participants may need a break (e.g. in the museums). There are cafes and plenty of opportunity for rest. They also note that Israelis are the masters of air conditioning! Taxis are plentiful if anyone needs to return to the hotel (at one's own expense).
When we tour the Gaza areas there will be minimal walking. The bus will drop us off where we need to be and then pick us back up to go to the next stop.
The Old City will be a slower paced tour with plenty of places to rest and relax along the way. Our tour educator will work at our pace and be able to offer "off ramps" at all locations, if needed.
Will we be required to sit on the ground at the Bedouin village?
There will be seating available - although not luxurious.
What are the beds like in the hotel rooms
The hotel rooms will have 2 single beds, however Israeli single beds are a bit smaller than those we have in the U.S.
I need an accessible hotel room. What do I do?
All hotels will have rooms to accommodate your needs. When you register, be sure to note that you require an accessible room. A J2A Customer Care Representative will reach out to you to determine your needs and make arrangements for you.