Privacy Policy for TazkY

Effective Date: July 28, 2026

Welcome to TazkY. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how TazkY collects, uses, shares, and protects your information when you use our mobile application.

By downloading, accessing, or using TazkY, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on the features you use, we may collect the following information:

Personal Information

• Full Name

• Email Address

• Mobile Number

• Profile Information

• Home or Service Address

Account Information

• Login credentials (if applicable)

• User preferences

• Booking history

• Saved addresses

Device Information

We may automatically collect:

• Device Model

• Operating System

• App Version

• Device Identifiers

• Language Settings

• Crash Logs

• Diagnostic Information

Location Information

If you grant permission, TazkY may access your device's location to:

• Display nearby services

• Improve service availability

• Assist with address selection

• Enhance the user experience

Location access is optional and is only used when required by specific features.

2. How We Use Your Information

We use the collected information to:

• Create and manage your account

• Provide home-related services

• Process bookings and appointments

• Improve app functionality

• Personalize your experience

• Send booking confirmations and updates

• Respond to customer support requests

• Maintain app security

• Prevent fraud and misuse

• Comply with legal obligations

3. Permissions We May Request

Depending on the features you use, the app may request the following permissions:

Location

Used to provide location-based services and improve service availability.

Camera

Used to capture photos for service requests or profile updates.

Photos and Media

Used to upload images related to service requests or profile pictures.

Notifications

Used to send booking confirmations, reminders, service updates, and important account notifications.

All permissions are requested only when needed for a specific feature.

4. Sharing of Information

We respect your privacy.

We do not sell your personal information.

We may share your information only with:

• Home service providers fulfilling your requested services

• Trusted third-party service providers that help operate the application

• Government or legal authorities when required by law

• Business partners only when necessary to provide requested services

5. Data Security

We implement appropriate technical, administrative, and organizational security measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your personal information, no internet transmission or electronic storage system is completely secure.

6. Data Retention

We retain your information only for as long as necessary to:

• Provide our services

• Maintain your account

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

When your information is no longer required, it is securely deleted or anonymized where appropriate.

7. Your Rights

Depending on your local laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your account

• Withdraw permissions through your device settings

• Request a copy of your personal information

• Contact us regarding privacy concerns

To exercise these rights, please contact us using the email below.

8. Children's Privacy

TazkY is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

9. Third-Party Services

TazkY may use trusted third-party services to support app functionality, including:

• Authentication services

• Cloud storage

• Push notifications

• Analytics

• Maps and location services

• Crash reporting

These third-party services have their own privacy policies governing the use of your information.

10. Cookies and Similar Technologies

Some services integrated into the app may use cookies or similar technologies to improve functionality, measure performance, and enhance user experience.

11. International Data Transfers

Your information may be processed or stored on secure servers located in different regions depending on the service providers used by the application.

Reasonable safeguards are implemented to protect your information during such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted within the application or on the relevant policy page. Continued use of the app after changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

App Name: TazkY

Email: WBI-Zec@wbinfs.com