I am a dedicated life insurance professional with extensive experience in individual life claims, operations, and client service. Currently serving as the Manager of Individual Life Claims at Guardian Life, I lead a high-performing team responsible for the accurate and timely adjudication of life insurance claims, with a strong focus on compliance, efficiency, and customer care.
Over the course of my career, I have developed a deep understanding of the claims lifecycle through progressive roles in the insurance industry. My background includes frontline claims handling, training, and process development—experience that has equipped me to lead with both technical insight and empathy. I am committed to upholding the highest standards of integrity, and I take pride in delivering outcomes that align with regulatory expectations and organizational values.
I hold the Associate, Life Management Institute (ALMI) and Associate, Customer Service (ACS) designations, reflecting my commitment to continued professional growth and operational excellence.
With a passion for mentorship and team development, I strive to create an environment that supports learning, collaboration, and quality service for every policyholder and beneficiary we serve.
I am currently attending the University of Cincinnati to pursue a Bachelor's degree in the American Bar Association approved Law and Paralegal Studies Program. My goal is to use my insurance expertise in a corporate law format after obtaining my degree.
The University of Cincinnati, Clermont's Law and Paralegal Studies Program is one of only about 33% of paralegal programs approved by the American Bar Association. Our program is one of Ohio’s premier paralegal education programs. For over 20 years, the Program has been providing students with a dynamic and challenging course of study in preparation for a career in the legal profession. Our graduates can be found working small, medium and large law firms in the greater Cincinnati area and at state, and federal government agencies.
Our classes are taught by experienced attorneys and offer practical, hands-on legal training. We have earned the approval of the American Bar Association since 2001.
UC Clermont's American Bar Association approved Law and Paralegal Studies Program provides students with the skills and confidence to compete in one of the fastest growing professions in the country.