# Privacy Policy for Tatch
**Last Updated:** December 5, 2025
**Effective Date:** December 5, 2025
---
## 1. INTRODUCTION
Welcome to Tatch ("we," "our," or "us"). Tatch is a dating application designed to help users find meaningful connections, developed by Growcco. We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use the App.
By using Tatch, you consent to the collection and use of information in accordance with this policy.
---
## 2. INFORMATION WE COLLECT
### 2.1 Information You Provide to Us
When you create an account and use our App, we collect the following information:
**Account Information:**
- Email address
- Name
- Age/Date of birth
- Gender
- Profile photos
- Bio/About section
- Work/Employment information
- Education information
- Interests and hobbies
- Dating preferences (age range, distance, gender preference)
- Location (city, country, and precise GPS coordinates)
**Authentication Information:**
- Email and password (for email sign-up)
- Google account information (if using Google Sign-In)
- Authentication tokens
**Communication Data:**
- Messages sent to other users through our chat feature
- Photos shared in chat conversations
- Voice messages (if enabled)
**Payment Information:**
- Subscription tier selections
- Payment transactions are processed through Google Play Billing
- We do not store credit card information directly
**Optional Information:**
- Zodiac sign
- Dating intent (serious, casual, friendship, not sure)
- Spotify artists (if connected)
- Instagram username (if connected)
- Verification video (for account verification)
### 2.2 Information Automatically Collected
**Device Information:**
- Device type (phone, tablet)
- Operating system version
- Device identifiers
- Mobile device ID
- App version
- Language preferences
**Usage Data:**
- App activity and interactions
- Feature usage patterns
- Time spent in the app
- Swipe actions (likes, passes)
- Match interactions
- Messages sent and received
**Location Data:**
- Precise GPS location (with your permission)
- Approximate location based on IP address
- Location history (to provide distance-based matching)
**Analytics Data:**
- App crashes and error reports
- Performance metrics
- User behavior analytics
**Advertising Data:**
- Ad interaction data
- Advertising identifiers
- Ad performance metrics (for free users who see ads)
### 2.3 Information from Third Parties
We may receive information from third-party services:
**Authentication Providers:**
- Google Sign-In: Name, email, profile picture (if using Google authentication)
**Analytics Services:**
- Firebase Analytics: Usage patterns, app performance
- Firebase Crashlytics: Error reports and crash logs
**Advertising Services:**
- Google AdMob: Advertising identifiers, ad interactions (for free users)
---
## 3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
### 3.1 Core App Functionality
- Create and manage your user account
- Provide matching services based on your preferences
- Show you profiles of other users based on location, age, and interests
- Enable messaging and communication between matched users
- Process subscription purchases and manage premium features
- Verify user accounts (video verification)
### 3.2 Improving Our Services
- Analyze app usage to improve features and user experience
- Troubleshoot technical issues and fix bugs
- Monitor app performance and stability
- Conduct research and analytics
### 3.3 Personalization
- Customize your discovery experience
- Show relevant matches based on your preferences
- Personalize your profile recommendations
- Tailor the app interface to your preferences
### 3.4 Communication
- Send you notifications about matches, messages, and app updates
- Respond to your inquiries and support requests
- Send important service-related communications
### 3.5 Safety and Security
- Detect and prevent fraud, abuse, and illegal activities
- Enforce our Terms of Service
- Protect user safety and maintain app security
- Moderate content and user reports
### 3.6 Advertising (Free Users Only)
- Display relevant advertisements to free tier users
- Measure ad performance and effectiveness
- Premium subscribers do not see advertisements
---
## 4. HOW WE SHARE YOUR INFORMATION
### 4.1 Information Shared with Other Users
The following information is visible to other users on the App:
**Public Profile Information:**
- Your name and age
- Profile photos
- Bio/About section
- Work and education information
- Interests and hobbies
- Location (city and country - not precise coordinates)
- Verification status
**When You Match:**
- Your profile information becomes visible to matched users
- Messages you send are visible to the recipient
**Discovery Features:**
- Your profile may be shown to other users based on matching criteria
- Your profile appears in Explore categories if relevant
### 4.2 Information Shared with Service Providers
We share information with third-party service providers who help us operate the App:
**Cloud Services:**
- **Supabase**: Authentication, database storage, file storage (photos, videos)
- Location: Data stored on Supabase servers
- Purpose: User data storage, authentication, real-time features
- **Firebase (Google)**: Analytics, crash reporting, push notifications
- Location: Google Cloud servers
- Purpose: Analytics, error tracking, push notifications
**Payment Processing:**
- **Google Play Billing**: Subscription payments
- Location: Google servers
- Purpose: Process in-app purchase transactions
- Note: We do not receive or store your payment card details
**Advertising:**
- **Google AdMob**: Advertisement delivery (free users only)
- Location: Google servers
- Purpose: Display relevant advertisements
- Data: Advertising identifiers, ad interactions
### 4.3 Legal Requirements
We may disclose your information if required by law:
- To comply with legal obligations
- To respond to legal process or government requests
- To protect our rights, privacy, safety, or property
- To prevent or investigate possible wrongdoing
- To protect users or the public from harm
### 4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
### 4.5 With Your Consent
We may share your information with your explicit consent for specific purposes.
---
## 5. DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal information:
**Security Measures:**
- Encryption of data in transit (HTTPS/TLS)
- Encryption of data at rest in our databases
- Secure authentication using industry-standard protocols
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure password storage (hashed and salted)
**Data Storage:**
- User data is stored on secure cloud servers (Supabase, Firebase)
- Location data is encrypted and stored securely
- Payment information is processed through secure payment gateways
**Limitations:**
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
---
## 6. YOUR RIGHTS AND CHOICES
You have the following rights regarding your personal information:
### 6.1 Access and Update
- Access your personal information through the App settings
- Update your profile information at any time
- Review your account data and preferences
### 6.2 Account Deletion
- Delete your account at any time through Settings > Delete Account
- Upon deletion:
- Your account and profile will be permanently removed
- Your messages will be deleted (though they may remain visible to recipients until they delete their copies)
- Your matches will be deactivated
- This action cannot be undone
### 6.3 Location Services
- Control location permissions through your device settings
- Disable location services (note: this will limit matching functionality)
- Adjust distance preferences in app settings
### 6.4 Notifications
- Control push notification preferences in app settings
- Choose which types of notifications to receive:
- New matches
- Messages
- App updates
### 6.5 Advertising Preferences
- Free users can see ads (cannot opt-out without upgrading)
- Premium subscribers do not see advertisements
### 6.6 Data Portability
- Request a copy of your data by contacting us at the email below
### 6.7 Rights Under GDPR (EU Users)
If you are located in the European Economic Area (EEA), you have additional rights:
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise these rights, contact us at: info@growcco.com
---
## 7. DATA RETENTION
**Active Accounts:**
- We retain your information as long as your account is active
- Profile data is stored while your account exists
**Deleted Accounts:**
- Upon account deletion, most data is removed immediately
- Some data may be retained for a limited time for:
- Legal compliance
- Fraud prevention
- Safety and security purposes
- Dispute resolution
**Messages:**
- Messages may remain visible to recipients until they delete their accounts
- Deleted messages are removed from our servers
**Analytics Data:**
- Aggregated, anonymized analytics data may be retained longer
- This data cannot identify individual users
---
## 8. AGE RESTRICTIONS
**Minimum Age:** Tatch is strictly for users who are **18 years of age or older**. **Minors are not permitted to use this service under any circumstances.**
- We do not knowingly collect information from users under 18
- If we become aware that a user is under 18, we will immediately delete their account and all associated data
- Parents or guardians should contact us immediately if they believe a minor has provided information
- Violation of this age restriction may result in account termination and reporting to law enforcement authorities
- By using this app, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement
---
## 9. PROHIBITED CONTENT
Tatch strictly prohibits the following types of content:
- **Pornographic or sexually explicit material** - Any content depicting explicit sexual acts, nudity, or sexual material
- **Offensive, hateful, or discriminatory content** - Content that promotes violence, hate, or discrimination
- **Illegal content** - Any content that violates applicable laws or regulations
- **Spam, scams, or fraudulent content** - Deceptive or misleading content designed to defraud users
**Consequences:**
- Immediate account termination upon discovery of prohibited content
- All prohibited content will be removed immediately
- Violations may be reported to law enforcement authorities
- Users who post prohibited content may face legal consequences
We reserve the right to review, remove, or moderate any content that violates these policies. While we employ automated systems and manual review, we also rely on user reports to identify prohibited content.
---
## 10. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and stored on servers located outside your country of residence:
- **Supabase**: Data may be stored in cloud regions worldwide
- **Firebase/Google**: Data may be stored on Google Cloud servers globally
- **AdMob**: Advertising data may be processed on Google servers worldwide
We ensure appropriate safeguards are in place for international data transfers in accordance with applicable data protection laws.
---
## 11. THIRD-PARTY SERVICES
Our App uses the following third-party services:
**Authentication:**
- Google Sign-In
- Email authentication (Supabase)
**Analytics:**
- Firebase Analytics
- Firebase Crashlytics
**Advertising:**
- Google AdMob
**Payment Processing:**
- Google Play Billing
**Cloud Services:**
- Supabase (Database, Storage, Authentication)
- Firebase (Analytics, Messaging)
These third parties have their own privacy policies. We encourage you to review them:
- Google Privacy Policy: https://policies.google.com/privacy
- Supabase Privacy Policy: https://supabase.com/privacy
---
## 12. COOKIES AND TRACKING TECHNOLOGIES
We use tracking technologies to collect information:
**Purpose:**
- Analytics and app performance monitoring
- Advertising (for free users)
- Authentication and session management
- Security and fraud prevention
**Types:**
- Device identifiers
- Advertising IDs
- Authentication tokens
- Analytics cookies
You can control some tracking through your device settings.
---
## 13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time:
- Updates will be posted in this document
- We will update the "Last Updated" date at the top
- Material changes will be communicated through the App or via email
- Continued use of the App after changes constitutes acceptance
We encourage you to review this Privacy Policy periodically.
---
## 14. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
**Support Email:** info@growcco.com
**App Name:** Tatch
**Developer:** Growcco
**Data Protection Inquiries:**
For data protection inquiries or to exercise your rights, please email us at: info@growcco.com
**Response Time:**
We will respond to your inquiries within 30 days.
---
## 15. ADDITIONAL INFORMATION
### 15.1 Data Controller
Growcco is the data controller responsible for your personal information.
### 15.2 Privacy Shield
We comply with applicable data protection laws, including GDPR (for EU users) and CCPA (for California users).
### 15.3 Complaints
If you have concerns about how we handle your data, you have the right to lodge a complaint with your local data protection authority.
---
## 16. CONSENT
By using Tatch, you consent to:
- The collection and use of information as described in this Privacy Policy
- The sharing of your profile information with other users
- The use of location data for matching purposes
- The display of advertisements (if using the free tier)
You can withdraw consent at any time by deleting your account or adjusting your settings.
---
**END OF PRIVACY POLICY**