Effective Date: June 27, 2026
Welcome to Tappi! Please read these Terms of Use ("Terms", "Terms of Use", "EULA") carefully before using the Tappi mobile application and the Tappi business dashboard at tappirewards.com (collectively the "Service", "App").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.
Tappi is a digital loyalty platform that lets customers collect stamps at participating shops and redeem rewards, and lets businesses create branded digital stamp cards and stamp or reward customers by scanning a QR code — with no paper cards and no special hardware. Key capabilities include:
Collecting stamps at participating venues via a personal QR code.
Unlocking and redeeming rewards once stamp goals are reached.
For businesses: creating branded stamp cards, configuring stamp goals and rewards, and scanning customer QR codes to add stamps or fulfill rewards.
For businesses: viewing program insights, managing members, and sending program-related messages.
The Service includes free features for customers and businesses, and optional paid business subscription plans. Internet connectivity is required for core features.
The Service is used in one of two roles:
Customer — collects stamps and redeems rewards. May be used as a guest (without registration) or with a Google account.
Business — creates and operates loyalty programs for one or more venues, using a Google account.
A single person may use the Service in both roles.
Business subscription plans. Certain business features are available only through a paid subscription plan. Plan names, included features, and prices are displayed within the App and on tappirewards.com in your local currency.
Auto-renewal. Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period.
Free features. Core customer features and a free business tier are available without payment, subject to any limits described in the App.
Payment. Payment will be charged to your Google Play or Apple ID account upon confirmation of purchase. Prices are displayed in your local currency and may include applicable taxes. All prices are subject to change with notice.
Subscription management.
iOS users: manage subscriptions via Settings > [Your Name] > Subscriptions.
Android users: manage subscriptions via Google Play Store > Menu > Subscriptions.
Cancellation. You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You will retain paid access until the end of the paid period. No partial refunds are provided for unused time in the current billing cycle.
Refunds. No refunds will be provided for unused portions of a subscription term. Refund requests must be directed to the Apple App Store or Google Play Store. We do not have direct control over refund decisions made by Apple or Google.
If you reinstall the App or change devices, you can restore your previous purchases using the "Restore Purchases" option in app settings. Purchases and subscription status are tied to your Apple ID or Google Play account and to your Tappi account, and are restored upon sign-in.
How stamps work. Stamps are added when a business scans a customer's personal QR code in person. Each stamp is recorded as part of that shop's loyalty card for that customer. Rewards become available when the configured stamp goal is reached and are fulfilled when a business scans the customer's single-use redemption QR code.
Business responsibility. Businesses are solely responsible for the loyalty programs they create, including the accuracy of their stamp goals, the rewards they offer, honoring those rewards, and complying with all laws applicable to loyalty or promotional programs. Tappi is a technology provider and is not a party to any promise, reward, or offer a business makes to its customers.
No monetary value. Stamps and rewards have no cash value, are not transferable, and may be modified or discontinued by the issuing business. Tappi does not guarantee that any reward will be honored.
Fair use. Stamps are intended to be issued for genuine in-person visits or transactions. Attempting to obtain stamps or rewards fraudulently, or to manipulate the stamping system, is prohibited.
By using Tappi, you agree to:
Permitted use
Use the Service only for lawful purposes.
Use the Service in compliance with all applicable laws and regulations.
Provide accurate information when creating a venue or member record.
Prohibited use. You must not:
Attempt to reverse engineer, decompile, or hack the App or its systems.
Abuse free tiers, or attempt to circumvent payment or subscription systems.
Issue, obtain, or redeem stamps or rewards through fraud or manipulation.
Upload content that is illegal, abusive, infringing, or harmful.
Use the Service to violate the rights, privacy, or dignity of any individual.
Upload images or information about other individuals without the necessary rights or consent.
Attempt to extract, scrape, or replicate the Service's backend infrastructure.
Our rights. The Tappi app and dashboard, including all UI designs, workflows, templates, branding, and trademarks, are owned by the Service Provider. All rights are reserved unless explicitly granted.
Your content. You retain ownership of the content you provide, such as your venue name, logo, and images. By uploading content, you grant the Service Provider a limited license to host, display, and process that content solely to operate the Service (for example, showing your venue branding to customers who hold your card).
Open source. The App may use open-source libraries and components, each subject to their respective licenses. Attributions are available within the app settings.
We respect your privacy and are committed to protecting your personal data. We collect only the data necessary for service delivery, analytics, crash reporting, and service improvement. We may collect account information (email, display name, profile photo if provided), loyalty activity, business and member records, usage statistics, device information, app performance metrics, and purchase and subscription status. We do not collect your precise location, contacts, or microphone.
Full Privacy Policy: https://tappirewards.com/privacy
Tappi integrates with the following third-party services:
Firebase: Authentication, database, cloud functions, storage, and messaging.
RevenueCat: Subscription and purchase management.
Firebase Analytics / Crashlytics: Anonymous usage analytics and crash reporting.
Google Play Services / Apple Services: Payment processing.
Google Sign-In: Authentication.
Your use of these services through our App is subject to their respective terms and privacy policies.
Availability. Tappi's core features require an active internet connection. Service availability depends on the uptime of our cloud infrastructure and third-party providers. We do not guarantee uninterrupted availability.
Modifications. We reserve the right to modify, suspend, or discontinue any feature of the Service; update pricing or plan features with reasonable notice; and change subscription terms for new subscribers at our discretion.
By you. You may stop using the App at any time by uninstalling it. Uninstalling does not automatically cancel active subscriptions (this must be done through the App Store or Play Store).
By us. We may suspend or terminate your access to the Service for violation of these Terms, abuse of the stamping or rewards system, uploading prohibited content, or fraudulent activity.
Effect of termination. Upon termination, your access to paid features will cease. You will not be entitled to refunds for remaining subscription time.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that any loyalty program, stamp, or reward operated by a business through the Service will be available, accurate, or honored.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages; loss of data; loss of stamps or rewards; damages resulting from use or inability to use the Service; disputes between customers and businesses over loyalty programs or rewards; or any damages exceeding the amount you paid us in the past 12 months.
You agree to indemnify and hold harmless the Service Provider, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, your violation of these Terms, the loyalty programs or rewards you operate as a business, or content you upload, share, or generate using the Service.
Governing law. These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Dispute resolution. Any disputes should first be attempted to be resolved through direct communication with us. If resolution is not possible, disputes will be subject to the exclusive jurisdiction of the courts in India.
We may update these Terms from time to time. Updates will be posted within the App and on tappirewards.com. Continued use of the Service after changes constitutes acceptance of the updated Terms.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Service Provider regarding the use of Tappi and supersede all prior agreements.
App Support: available in Settings within the App. We aim to respond to all inquiries within 48 to 72 hours.
By using Tappi, you acknowledge that:
You have read and understood these Terms of Use.
You agree to be bound by these Terms.
You are of legal age to enter into a binding agreement.
If you operate a loyalty program as a business, you are responsible for honoring the stamps and rewards you offer.
You agree to use the Service responsibly and lawfully.
Thank you for using Tappi!