TAP FOR TALES - TERMS OF USE
Last updated: 6 August 2026
1. WHO WE ARE AND WHAT THESE TERMS COVER
Tap For Tales is a mobile app that tells you stories about places around you. It
is provided by:
Tap For Tales
18 Kunjvan Colony, Kesar Bagh Road
Indore, Madhya Pradesh 452009
India
tap4tales@gmail.com
In these terms, "we", "us" and "our" mean Tap For Tales, and "you" means you,
the person using the app.
These Terms of Use are the agreement between you and us for your use of the Tap
For Tales app on Android and iOS, including anything you buy inside it.
How we handle your personal information is covered separately in our Privacy
Policy, which forms part of this agreement.
2. ACCEPTING THESE TERMS
By downloading, opening or using Tap For Tales, you agree to these terms. If you
do not agree, please do not use the app.
3. WHO CAN USE TAP FOR TALES
Tap For Tales is made for a general audience. The stories are intended to be
suitable for all ages.
Having an account is different from reading a story, because an account means we
handle personal information about you - including your location, which is how
the app finds places near you. So:
- You must be at least 13 years old to create an account. We do not knowingly
create accounts for, or collect personal information from, anyone under 13.
- If you are between 13 and 18, you may only use the app with the permission
of your parent or guardian, and they must agree to these terms on your
behalf. If you are in India, the law requires us to obtain verifiable
consent from your parent or guardian before we process your personal data.
- If you are under 18, please do not buy credits or city packs without your
parent's or guardian's permission. Both the Apple App Store and Google Play
provide parental controls and purchase approval, and we recommend parents
turn them on.
If we learn that an account belongs to someone under 13, we will close it and
delete the information we hold. Parents and guardians can contact us at
tap4tales@gmail.com to ask about, or ask us to delete, a child's account.
You must also have the legal capacity to enter into this agreement, and you must
not be barred from using the app under the laws that apply to you.
4. YOUR ACCOUNT
You sign in with Google or Apple. You are responsible for keeping access to that
sign-in secure, and for everything that happens under your account.
Please give accurate information and keep it up to date. Do not share your
account, and do not use anyone else's.
One person, one account. Creating extra accounts to obtain free credits or to
get around a suspension is a breach of these terms.
5. LICENCE TO USE THE APP
We give you a personal, limited, non-exclusive, non-transferable, revocable
licence to install and use Tap For Tales on devices you own or control, for your
own private, non-commercial use.
That licence is all you get. We keep all other rights.
You may not copy, sell, rent, sub-licence or redistribute the app; reverse
engineer, decompile or disassemble it, except to the extent the law says you
may; remove or hide any notice of ownership, authorship or attribution; or use
any automated system to access the app or the content in it.
6. CREDITS
Some features - such as generating a new story for a place - use credits.
Credits are a limited licence to use a feature of the app. They are not money,
not a stored-value account, not a wallet, not a gift card and not a currency.
They have no cash value, cannot be exchanged for money, and cannot be sold,
transferred or given to another account or another person.
You may receive credits by buying them, or from time to time for free as part of
a promotion or as a goodwill gesture. Free credits may be limited, withdrawn or
changed at any time.
Credits do not expire while your account is open and in good standing.
We may change how many credits a feature costs. If a change would increase the
cost of a feature, we will tell you in the app before it applies. Credits you
already hold will not be taken away by a price change.
If a story you paid credits for fails to generate because of a fault on our
side, the credits for that attempt are returned to your balance automatically.
If that does not happen, email tap4tales@gmail.com and we will put it right.
Credits are lost if you delete your account. Please spend them first. See
section 20.
7. CITY PACKS AND UNLOCKED STORIES
A city pack gives your account access to a set of stories for a city, and lets
you download them to your device so you can listen without a signal.
What a pack contains can change over time. Places close, facts get corrected,
stories get rewritten or replaced, and new ones get added. We do not promise
that any particular story, place, voice or language will stay in a pack forever.
Access to a pack is tied to your account, not to your device. If you sign in on
another device you can download the pack again there.
Downloading requires an internet connection and free space on your device. We do
not promise that any specific amount of content will fit on your device.
8. PURCHASES, BILLING AND REFUNDS
All purchases inside Tap For Tales are made through the Apple App Store or
Google Play. We do not take your card details and we do not process your
payment.
Your purchase is therefore also subject to the store's own terms. The store
decides how you are charged, in what currency, and what tax applies.
REFUNDS. Because the store takes the payment, refunds are handled by the store,
not by us:
- Apple: request a refund at reportaproblem.apple.com
- Google Play: request a refund in Google Play, under your order history
We cannot reverse a store charge. What we can do is help - if something did not
work, email tap4tales@gmail.com and we will look into it, and we will support a
refund request where it is fair.
YOUR LEGAL RIGHTS. Nothing here removes any refund or cancellation right you
have under the consumer law where you live, including the Consumer Protection
Act, 2019 if you are in India. Note that in many places - including the UK and
the EU - the normal 14-day right to change your mind on a digital purchase ends
once the download or the digital content has started, if you agreed to that at
the time of purchase. Where that applies, it applies here.
Credits that have been spent are not refundable, because the service they paid
for has already been delivered.
9. STORIES ARE GENERATED BY AI - PLEASE READ THIS
Story text and narration in Tap For Tales are produced using artificial
intelligence, working from public information about places.
That means stories may be wrong. They may contain mistakes of fact, dates,
names, attribution or history. They may mix up similar places. They may include
detail that cannot be verified, or that is disputed by historians. They may
sound confident while being incorrect.
Tap For Tales is entertainment. It is not a reference work, not a guidebook you
should rely on, and not professional advice of any kind - not historical, legal,
medical, financial, travel or safety advice.
Do not rely on the app for:
- whether a place is open, accessible, safe, free or ticketed
- whether you are allowed to enter somewhere
- directions, distances, road layout or transport
- anything where being wrong would cost or harm you
Always check anything that matters against an authoritative source.
If you find a story that is wrong, offensive or inappropriate, please report it
in the app or email tap4tales@gmail.com. We do read reports. See also section
27, which sets out how complaints are handled and how quickly.
10. SAFETY WHILE USING THE APP OUTDOORS
Tap For Tales is used while walking around real places. Your safety is your
responsibility.
Pay attention to your surroundings, not to your phone. Do not use the app while
driving, riding, cycling or operating anything. Stop walking before you look at
the screen. Obey traffic signals and local law.
Do not trespass. A place appearing in the app does not mean you have any right
to enter it, be there, or be there at that time. Private property, places of
worship, restricted areas, protected monuments, closing times and local rules
all still apply.
Use your own judgement about where and when it is sensible to go. Do not follow
the app into anywhere unlit, unsafe, closed or off-limits.
Be considerate. Real people live and work at many of these places.
11. CONTENT YOU SUBMIT, AND CONTENT YOU GENERATE
When you ask the app to generate a story, you may provide input such as a place,
a theme or an instruction. You are responsible for what you submit.
Do not submit anything that is unlawful, hateful, harassing, defamatory,
obscene, sexually explicit, sexual content involving minors, or that infringes
someone else's rights. Do not submit other people's personal information. Do not
try to make the app produce that kind of content.
You confirm that you have the right to submit whatever you submit.
We may refuse, block, edit or remove any submission or generated story, at any
time, without notice, and without owing you an explanation - though we will try
to tell you why.
12. STORIES PUBLISHED TO THE SHARED LIBRARY
Tap For Tales has a shared library of stories about places. When a story is
generated for a place, it may be added to that library, so that other users who
come to the same place can read and hear it too. This is how the app grows.
By using the app you agree that:
- stories generated through your use of the app may be published in that
shared library and made available to other users;
- to the extent you have any rights in the input you provided or in the
resulting story, you grant us a worldwide, perpetual, irrevocable,
royalty-free, sub-licensable licence to host, store, reproduce, adapt,
translate, convert to speech, publish, distribute and display it in
connection with Tap For Tales and its promotion;
- you are not entitled to any payment for this;
- published stories are shared catalogue content, not personal to your
account, and they stay in the library even if you later delete your
account. See section 20.
You do not gain ownership of a generated story by spending credits on it. What
you get is access to it.
13. THINGS YOU MUST NOT DO
You must not:
- break any law, or use the app for anything unlawful
- interfere with, disrupt, overload or attack the app or our servers
- try to get into any account, system or data that is not yours
- probe, scan or test our security without our written permission
- scrape, harvest, bulk-download, mirror or resell the stories, audio,
images, place data or map tiles in the app
- use the app or its content to train a machine learning model
- work around, disable or tamper with credits, purchases, entitlements or
any other limit or protection in the app
- fake your location to obtain content, credits or rewards
- impersonate anyone, or misrepresent your connection to anyone
- harass, threaten or abuse other users or our staff
- use the app commercially - for paid tours, resale or redistribution -
without our written permission
14. REPORTING CONTENT
If a story is inaccurate, offensive, unsafe or infringes your rights, report it
in the app or email tap4tales@gmail.com with the place and the story so we can
find it.
If you are a rights holder and believe content in the app infringes your
copyright, email tap4tales@gmail.com with enough detail to identify the content
and your rights, and we will act on it promptly.
Complaint timelines are in section 27.
15. MAPS AND THIRD-PARTY DATA
The app shows maps and place information from third parties, including
OpenStreetMap contributors and our map tile providers. That data belongs to
them, is provided under their own licences, and their attribution is shown in
the app - please do not attempt to remove or obscure it.
The app also relies on third-party services for sign-in, payments, storage, AI
generation, speech and crash reporting. Those services are outside our control.
Their terms and their availability apply to them, not to us.
We are not responsible for third-party data being incomplete, out of date or
wrong, or for a third-party service being unavailable.
16. OUR INTELLECTUAL PROPERTY
The Tap For Tales name, logo, app, design, software and the story and audio
catalogue are owned by us or licensed to us. Nothing in these terms transfers
any of that to you.
You may share a story you found in the app with friends for personal, non-
commercial purposes, with credit to Tap For Tales. Anything beyond that needs
our written permission.
17. OFFLINE USE, STORAGE AND DATA CHARGES
The app stores content on your device so it can work offline: story text, audio,
images and map areas you have visited.
That stored content is a cache, not a backup. It can be removed by the app to
free space, by your phone's own storage management, or if you clear the app's
data, uninstall the app, or delete your account. We do not promise that anything
kept on your device will still be there later.
Downloading uses mobile data. Any charges from your network operator are yours.
We recommend downloading city packs on Wi-Fi.
Location, background audio and background downloads use battery. That is
inherent to what the app does.
18. CHANGES TO THE APP AND TO THESE TERMS
We are actively developing Tap For Tales. We may add, change, restrict or remove
features, content, languages, voices, cities or prices at any time. We may stop
offering the app altogether.
If we discontinue the app, we will give reasonable notice in the app where we
can, and we will not charge you for credits you can no longer use.
We may update these terms. If a change matters - for example to credits,
purchases, or your rights - we will tell you in the app or by email before it
takes effect, and we will change the "Last updated" date above. Continuing to
use the app after that means you accept the new terms. If you do not accept
them, stop using the app and you may close your account.
19. SUSPENDING OR CLOSING YOUR ACCOUNT
We may suspend or close your account, and remove your access to content and
credits, if you break these terms, if we reasonably believe you are abusing the
app or its purchase system, if we are required to by law, or to protect other
users or our service.
Where it is fair and practical to do so, we will warn you first and give you a
chance to put things right. For serious breaches - fraud, attacking the service,
illegal content - we may act immediately.
If we close your account for a reason that is not your fault, we will refund or
reinstate credits you had not yet spent.
20. DELETING YOUR ACCOUNT
You can delete your account in the app at any time, or by emailing
tap4tales@gmail.com. Details are on our account deletion page.
Please understand what deletion means:
- it is permanent and cannot be undone
- your profile, credit balance, purchase history, unlocked stories and owned
city packs are removed
- UNSPENT CREDITS ARE LOST AND ARE NOT REFUNDED - spend them first, or
contact us before deleting if you want to ask about a refund
- stories already published in the shared library stay there, because they
are shared catalogue content
- purchase records held by Apple, Google and our payment processor are kept
for as long as tax and accounting law requires - we cannot delete those
What is deleted and what is kept is set out in full in our Privacy Policy.
21. NO WARRANTY
We provide Tap For Tales "as is" and "as available", and we do our best to make
it good.
To the fullest extent the law allows, we make no warranty that the app will be
uninterrupted, error-free or secure; that it will work on your particular device
or operating system version; that stories, audio, images, places or maps will be
accurate, complete or current; that content you have downloaded will remain
available; or that the app will meet your expectations.
Some countries do not allow certain warranties to be excluded. If you live
somewhere like that, this section applies to you only as far as the law allows,
and your statutory rights are unaffected.
22. LIMITS ON OUR LIABILITY
Nothing in these terms limits our liability for death or personal injury caused
by our negligence, for fraud, or for anything else that cannot lawfully be
limited. Your statutory consumer rights are unaffected.
Subject to that, and to the fullest extent the law allows:
We are not liable for indirect or consequential loss, loss of profit, loss of
data, loss of goodwill, or wasted expenditure.
We are not liable for anything that happens to you while you are out using the
app - including injury, accident, arrest, trespass, loss or theft - because
where you go and how you behave there is your decision, not ours. See section
10.
We are not liable for loss caused by relying on AI-generated content. See
section 9.
Our total liability to you for all claims in any twelve-month period is limited
to the greater of the amount you actually paid us for the app in that period, or
USD 50 (or its equivalent in your currency).
23. GOVERNING LAW AND DISPUTES
These terms are governed by the laws of India. Subject to the paragraph below,
the courts at Indore, Madhya Pradesh, India have exclusive jurisdiction over any
dispute arising out of them.
If you are a consumer, this does not remove the protection of the mandatory
consumer law of the country where you live, and you may also be able to bring a
claim before the courts or the consumer forum where you live.
Before starting any formal claim, please email tap4tales@gmail.com, or contact
our Grievance Officer under section 27. Almost everything can be sorted out that
way, and we would much rather fix your problem than argue about it.
24. ADDITIONAL TERMS FOR APPLE APP STORE DOWNLOADS
If you downloaded Tap For Tales from the Apple App Store, the following also
applies, and it overrides anything inconsistent above:
- This agreement is between you and us only. It is not with Apple. Apple is
not a party to it.
- We, not Apple, are solely responsible for the app and its content.
- Apple has no obligation to provide any maintenance or support for the app.
- If the app fails to conform to any applicable warranty, you may tell Apple,
and Apple will refund the purchase price of the app to you. To the maximum
extent permitted by law, Apple has no other warranty obligation whatsoever
with respect to the app.
- We, not Apple, are responsible for addressing any claim by you or a third
party relating to the app or your possession and use of it, including
product liability claims, any claim that the app fails to conform to a
legal or regulatory requirement, and claims under consumer protection or
similar legislation.
- We, not Apple, are responsible for investigating, defending, settling and
discharging any third-party claim that the app or your use of it infringes
that party's intellectual property rights.
- You confirm that you are not located in a country subject to a US
Government embargo or designated as a terrorist-supporting country, and
that you are not listed on any US Government list of prohibited or
restricted parties.
- You must comply with any applicable third-party terms of agreement when
using the app.
- Apple and Apple's subsidiaries are third-party beneficiaries of this
section, and have the right to enforce it against you.
25. ADDITIONAL TERMS FOR GOOGLE PLAY DOWNLOADS
If you downloaded Tap For Tales from Google Play, your download and any purchase
inside the app are also subject to the Google Play Terms of Service. Google is
not a party to this agreement and is not responsible for the app.
26. GENERAL
If any part of these terms turns out to be unenforceable, the rest still
applies.
If we do not enforce something straight away, we have not given up the right to
enforce it later.
You may not transfer your rights under these terms to anyone else. We may
transfer ours if our business is sold or reorganised, as long as your rights are
not reduced.
These terms, together with our Privacy Policy, are the whole agreement between
us about the app.
27. GRIEVANCE OFFICER AND COMPLAINTS
In line with the Information Technology Act, 2000 and the Information Technology
(Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the
following officer handles complaints about content in the app and about your use
of it:
Grievance Officer: [GRIEVANCE OFFICER NAME]
Tap For Tales
18 Kunjvan Colony, Kesar Bagh Road
Indore, Madhya Pradesh 452009
India
Email: tap4tales@gmail.com
Please put "Grievance" in the subject line, and tell us who you are, what the
complaint is about, and where in the app to find it.
We will acknowledge your complaint within 24 hours, and resolve it within 15
days of receiving it. Where a complaint concerns content that is unlawful,
obscene, impersonates someone, or is otherwise required to be removed on an
expedited basis, we will act as quickly as the law requires.
28. CONTACT US
Questions about these terms, or about anything in the app:
tap4tales@gmail.com
Tap For Tales
18 Kunjvan Colony, Kesar Bagh Road
Indore, Madhya Pradesh 452009
India
We aim to reply within a few days.