Driving Quality, Compliance, Change Management & Operational Excellence

Meet Your Next Process Improvement Leader

and Enterprise Systems Builder!

Welcome to My Digital Portfolio!

I’m Tapanga Horton, a quality improvement program manager specializing in operations, Lean Six implementation, change management, health systems, and cross‑functional program delivery.

Based in Tucson, Arizona, my work centers on improving safety, strengthening organizational performance, and building sustainable systems that outlast the project cycle.

I thrive in environments where complexity, ambiguity, and competing priorities intersect — the exact places where strong project management, clear communication, and structured problem‑solving matter most. Whether I’m redesigning workflows, coordinating multi‑department initiatives, or leading quality improvement efforts, I bring a solution‑oriented, people‑centered, and data‑driven approach to every project.

My background spans clinical operations, community health, accreditation, emergency preparedness, and research coordination, giving me a unique ability to bridge the worlds of healthcare delivery, public health, and operational strategy. I’ve led initiatives that:

Standardized department‑wide accreditation systems
Redesigned high‑volume community health programs
Improved safety and throughput across multi‑site operations
Built bilingual, culturally relevant patient education systems
Strengthened cross‑organizational communication and governance
Embedded Agile, PDCA, and Lean Six Sigma practices into daily operations

At the core of my work is a commitment to equity, clarity, and continuous improvement. I believe that strong systems create strong outcomes — for patients, staff, and communities.

If you’re looking for a project and program manager who can stabilize, optimize, and elevate complex programs while keeping people at the center, you’re in the right place.

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