A Step-by-Step Guide to TAP Air Portugal Refunds

With Tap Portugal Airlines, the passenger gets the option to cancel their booking and receive a refund. However, the airline will deduct a fee from the ticket price before initiating the refund to the passenger’s account. The passengers are advised to review the cancellation and refund policy of the airline before they submit their request to cancel the booking to minimize their loss on flight cancellation. In this article, you will learn the important points that will help you with Tap Portugal cancellation and refund. 

What is the refund policy of Tap Portugal?

To understand the Tap Portugal Refund Policy, read the points below: 

• The passengers canceling their flight ticket within 24 hours of the booking will receive a full refund from the airline, but the cancellation must be made seven days before the date of departure. 

• No refund will be initiated to the passenger’s account for a missed flight. 

• The passengers canceling their flight ticket for a medical reason can apply for a full refund after showing their medical reports to the airline. 

• The refund amount will be transferred back to the source payment. 

• The processing time for a refund can take 7 - 21 business days to be received by the passenger's bank. 

• Refunds will only apply for the airfare that was not used on a ticket. 

What is the cancellation policy of Tap Portugal Airlines? 

Passengers can cancel their ticket and receive reimbursement, but it is important to be clear that the terms in the Tap Airlines cancellation policy govern the passenger in that respect. Below is a complete guide in regard to the Tap Portugal cancellation policy: 

• Refundable tickets can be canceled for free, but non-refundable tickets are subject to cancellation charges. 

• The passenger who has booked their flight ticket through a third-party must consult their travel partner to get their flight canceled and receive a refund. 

• If the airline cancels the booking for an internal reason, such as overbooking, staff shortage, or technical reasons, they must repay the full price of the ticket to the passenger. 

• The passenger submits the cancellation request before departure. 

How do I cancel a Tap Portugal flight and get a refund? 

To cancel your booking on Tap Portugal and receive a refund, do the following: 

• Visit the official website of Tap Portugal. 

• Locate the “Manage My Booking” section. 

• Enter the last name of the passenger and the PNR number. 

• Tap on the ‘Continue’ and access your booking. 

• Select the ticket and choose the ‘Cancel’ option. 

• Proceed with the on-screen instructions and get your flight canceled. 

Requesting a Refund - Any eligible passenger may take the following steps: 

• Select Refund in case any passenger qualifies for reimbursement on any unused portion of their flight. 

• Fill out the form and specify under what conditions they are seeking to cancel. 

• The form must be submitted. The airline will process the refund to source account. 

Conclusion 

TAP Air Portugal offers a solid refund/cancellation policy and customers will want to become familiar to avoid some of the losses, for better refunds/cancellation, and to have more pleasurable travel experiences with the airline.  If additional information is needed, please contact the airline's agents.