FAQs

Q: What should I do if my device starts behaving strangely or doesn’t give proper feedback?

A: Try restarting it, turn the device off completely, wait a few seconds, then turn it back on. This simple step often resets the system and resolves minor glitches.

Q: How do I charge the device?
A: Use a standard USB‑C cable and charger:

1. Plug a USB‑C to USB‑C cable into the device’s charging port.

2. Connect the other end to a USB‑C charger (a wall adapter, power bank, or laptop) that supports USB Power Delivery (PD).

3. Make sure the charger provides at least 5 V / 3 A (15 W) output—though higher-wattage chargers (20–60 W) are also fine and won't damage the device.

What happens when I start charging the device?

A: Charging begins immediately. You’ll see a 4-digit number appear in the top-right corner of the screen, which will start increasing as the battery level rises. Leave the device connected until you’re ready to use it again or until the number stops changing to ensure a full charge.

Q: How do I know when the device is charging, low on battery, or fully charged?
A:

• When charging starts, a 4‑digit number appears in the top-right corner of the screen and gradually increases.

• Below 3500: Battery is very low—it might shut down soon if not plugged in.

• Around 4100: Battery is fully charged. You can safely unplug it at this point.