Tandem Pump Download Portal [WORK]

Get a t:slim X2 insulin pump between now and December 31, 2023, and you may be eligible to switch to the new Tandem Mobi system for a one-time payment of just $199 when it becomes available. Additional terms and conditions apply.

An insulin pump, like a healthy pancreas, delivers one type of insulin. You can use personalized settings on your insulin pump to deliver insulin continuously (basal) or in larger doses for meals (bolus).

Tandem Pump Download Portal

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* The mobile app requires a compatible iPhone model and operating system (sold separately). Only available to pump users who reside in the United States. A complete list of compatible iPhones will be released closer to commercial availability.

Tandem Mobi system: The Tandem Mobi insulin pump with interoperable technology (the pump) is intended for the subcutaneous delivery of insulin, at set and variable rates, for the management of diabetes mellitus in persons requiring insulin. The pump is able to reliably and securely communicate with compatible, digitally connected devices, including automated insulin dosing software, to receive, execute, and confirm commands from these devices. The pump is intended for single patient, home use and requires a prescription. The pump is indicated for use in individuals 6 years of age and greater.

Control-IQ technology is not indicated for use in pregnant women, people on dialysis, or critically ill patients. Do not use Control-IQ technology if using hydroxyurea. Users of a Tandem insulin pump and Control-IQ technology must use the insulin pump, CGM, and all other system components in accordance with their respective instructions for use; test blood glucose levels as recommended by their healthcare provider; demonstrate adequate carb-counting skills; maintain sufficient diabetes self-care skills; see healthcare provider(s) regularly; and have adequate vision and/or hearing to recognize all functions of the pump, including alerts, alarms, and reminders. The Tandem pump must be removed before MRI, CT, or diathermy treatment. Visit tandemdiabetes.com/safetyinfo for additional important safety information.

The t:connect web application is your go-to platform for managing your diabetes therapy data. Just download and install the t:connect uploader software on your computer and begin uploading your pump data.

* Discuss with your healthcare provider how you should use data from the t:connect web application to help manage your diabetes. Incorrect use might lead you to misunderstand the information provided by the t:connect web application. CGM data requires a CGM-enabled Tandem insulin pump.

Important Safety Information

RX ONLY. The t:slim X2 insulin pump with interoperable technology is intended for the subcutaneous delivery of insulin, at set and variable rates, for the management of diabetes mellitus in people requiring insulin. The pump is able to reliably and securely communicate with compatible, digitally connected devices, including automated insulin dosing software, to receive, execute, and confirm commands from these devices. The pump is intended for single patient use. The pump is indicated for use with NovoLog or Humalog U-100 insulin. The pump is indicated for use in individuals 6 years of age and greater. Users of the pump must: be willing and able to use the insulin pump and all other system components in accordance with their respective instructions for use; test blood glucose levels as recommended by their healthcare provider; demonstrate adequate carb-counting skills; maintain sufficient diabetes self-care skills; see healthcare provider(s) regularly; and have adequate vision and/or hearing to recognize all functions of the pump, including alerts. The t:slim X2 pump must be removed before MRI, CT, or diathermy treatment. Visit tandemdiabetes.com/safetyinfo for additional important safety information.

Healthcare providers can now upload data from a Tandem pump and blood glucose meter simultaneously, according to Tandem. They can also find patients quickly and set patient-specific ranges to identify data that fall outside of goals.

The original t:connect app was designed with patient-input, Tandem said, and enables patients to monitor diabetes goals in-between clinic visits. The company reported that more than half of Tandem pump users have logged into the t:connect app in the last 90 days and upload 3 times per month on average.

Diabetes technology evolves at a rapid pace. Remote software updates during the four-year warranty of a Tandem Diabetes Care insulin pump allow pump users the opportunity to add new features, when available, to their pump at their convenience.

You will need to complete any required training and can check ongoing status through your account. Once all preliminary steps are completed, you will then connect your insulin pump to a compatible computer and launch the Tandem Device Updater application.

* Additional feature updates may not be currently available for the t:slim X2 insulin pump with Control-IQ technology. Control-IQ technology is available only to customers who reside in the United States or Canada, and other select geographies. Future updates for all or some of Tandem's products may not be developed and may not be offered everywhere, and would be subject to applicable regulatory approvals. Software updates are only available to customers who are in warranty at the time they update their pump. Additional training may be required to access certain future software updates. Charges may apply. Tandem may discontinue select software and features over time at its discretion.

The Tandem Device Updater is intended for use by individuals with diabetes mellitus who use Tandem Diabetes Care insulin pumps, their caregivers, and their healthcare professionals in home and clinical settings. The Device Updater provides Tandem insulin pump users the ability to update their device software remotely using a computer with internet access. Caution: Federal (USA) law restricts this device to sale by or on the order of a physician.

Tandem Source provides access to important therapy data as well as convenient ways for pump users to reorder supplies and update their pump software. For HCPs, Tandem Source provides the tools necessary to seamlessly view critical patient data, identify trends and help their patients better manage their diabetes. Both HCPs and pump users also have access to three new Tandem Source reports in the platform.

Tandem Source is now available to all Tandem insulin pump users and HCPs based in the United States. Those who currently use the t:connect Portal or t:connect HCP will have their data automatically transferred to Tandem Source and will be able to use their existing login credentials. For more information, please visit -source.

The Tandem Source platform is intended for use by individuals with diabetes mellitus who use Tandem Diabetes Care insulin pumps, their caregivers, and their healthcare providers in home and clinical settings. The Tandem Source platform supports diabetes management through the display and analysis of information uploaded from Tandem insulin pumps.

Tandem Source provides access to important therapy data and ways for users to reorder supplies and update pump software. For providers, it offers the tools necessary to seamlessly view critical patient data, identify trends and help patients manage their diabetes. Both providers and users have access to three new Tandem Source reports within the platform.

If you have a t:slim X2 pump eligible for the mobile bolus update, Tandem has probably sent you an email about it with instructions. Check your email or use their website to begin! The general process is as follows. It is very similar to updating from Basal IQ to Control IQ if you have done that before.

Completing a mobile bolus is pretty quick and easy, it takes about the same amount of time as it does to bolus from the actual pump. One difference is that you have to confirm your bolus with your preferred phone security measure (ie pin code, touch ID, face ID).

In order to help make your visit smoother, we ask all patients with diabetes who use an insulin pump or continuous glucose monitor to upload their data prior to their visit. If you are unsure how to do this, please use the following instruction sheets to help you. If you need technical support, please contact the device company rather than calling our office.

Tandem Diabetes was preparing to launch a new insulin pump. As part of that launch, the company needed a better way to engage with its customers while also meeting FDA-required, one-on-one training with patients in an efficient and cost-effective way.

A virtual training module built into Tandem Diabetes's customer portal, enhancing the patient experience while still meeting FDA requirements. At the same time, Tandem Diabetes was able to eliminate the $250-$500 expense per user on training.

Knowing Tandem Diabetes needed a way to efficiently provide information and training to patients in a strict regulatory environment, we determined a customer portal leveraging Microsoft Azure would be most effective.

Whether you use an insulin pump, blood glucose sensor, or a combination of both, you can upload/download data directly through our website. Please be aware that links on this page direct you to the manufacturer of your equipment and/or supplies.

Say goodbye to multiple daily injections and enjoy more freedom managing your diabetes with the t:slim X2 insulin pump. This pump's sleek design is matched with a host of advanced features that you would expect in a modern device.

The Tandem t:slim X2 is not waterproof, but it is considered watertight (IPX7). Tandem pumps have been tested at a depth of three feet for thirty minutes. However, users are encouraged not to use their pumps while showering, bathing, or swimming. ff782bc1db