Skills

Certificates/Awards:

• CompTIA A+ (TBA)

• Google IT Support Professional Certificate

• Google G Suite Certification

Computer Skills:

• Microsoft Windows Systems and troubleshooting – Advanced

• Microsoft Office Suite – Advanced

• Apple/Mac Systems and troubleshooting – Intermediate

• Proficient in internet searching and troubleshooting

• HTML/CSS – Intermediate

• JavaScript/J-Query – Beginner

• SQL – Intermediate

• Salesforce SOQL: Intermediate

• Library Management Systems – Horizon, Millennium, TLC, PC Reservation Station, Voyager (Acquisitions)

• Typing – 60 WPM

• Video Gaming Consoles: NES, Nintendo 64, SNES, Nintedo Wii, Nintendo WiiU, PS2, PS4, Xbox One, Nintendo Switch

Office Skills:

• Excellent organizational skills

• Able to work independently and with a team

• Expert in handling office equipment

• Excellent organizational skills (digital and physical)

• Excellent customer service orientation

• Excellent with filing and updating information

• Excellent in time management and often early for deadlines

• Flexible in working hours and always willing to work extra hours

Language Skills:

• English: Fluent

• Spanish: Intermediate/Fluent